Family Bank Relationship Officers-Business Bankers Jobs in Kenya

Family Bank Relationship Officers-Business Bankers Jobs in Kenya

Job Type: Full Time

Qualification: BA/BSc/HND

Experience: 3 years

Location: Nairobi

Job Field: Banking, Sales / Marketing / Retail / Business Development

Job Purpose:

To provide branch-based financial products & services, follow up on pipeline of leads and to grow branch customer base through pro-active sales activities

Key Responsibilities

Meet Business Banking sales targets both in number of accounts and volume and deposits through cross selling to existing customers and acquiring new customers.

Generate new customers/ new company’s referrals from head office, existing customers, or personal connections

Prepare target audience/lead lists and sales activities plans; implement and fill in accurately sales activities reports

Conducts daily sales calls from prioritized lead lists with the objective of scheduling companies visits / customer’s meetings

Conducts daily company visits/ customer meetings with the objective of acquiring new customers / selling bank products

Receive, verify and certify against original; all account application documents and forms from customer

Check and verify the accuracy, completeness of the documents against the checklist provide according to product lines; KYC/AML compliance requirements

Follow up on accounts and products opening and process on system

Communicate to customers on accounts declined

Handling and monitoring customer enquiries and complaints effectively to ensure retention and loyalty

Key Performance Indicators

Goal focused and able to spot business opportunities

Builds networks and maintains strong relationships

Able to manage and influence others to achieve results

Has passion and drive to

achieve results under difficult circumstances

Pleasant and able to relate well in diverse social set ups and teams

Upholds high standard of Professionalism, integrity and respect for others

Qualifications

Bachelor’s degree in Commerce/Business related field.

Have a minimum of three years working in the Banking Industry; with relevant experience in product knowledge, analytics and risk management, those with experience in Personal Banking will have an added advantage

Sound knowledge of the Banking Act and the regulatory framework in the Financial Services Industry

Able to apply Financial knowledge and skills to achieve business goals

Able to identify and minimize potential and inherent risks in banking

Communicates effectively and is able to explain complex Business issues

Proficient in the use of Banking and office management systems

Should have served in the current role for 3 years and above

How to Apply

All applicants must apply online to the email; recruitment@familybank.co.ke; closing date is 28th September 2022.

Canvassing will automatically disqualify the candidate.

Only shortlisted candidates will be contacted.

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