Family Bank Ltd Acquiring Manager Jobs in Kenya
Role Objective
Drive growth of the Bank’s merchant acquiring business by acquiring new merchants, managing the end‑to‑end merchant lifecycle, and optimizing revenue across POS and e‑commerce channels.
Deliver secure, seamless payment acceptance solutions while developing strategies, partnerships, and products that strengthen the Bank’s competitive position in digital payments.
Key Responsibilities
Strategy Development & Business Growth
Develop and execute the Bank’s merchant acquiring strategy (POS & e‑commerce).
Create and enhance the product roadmap and value propositions.
Conduct continuous market and competitive analysis to identify trends and opportunities.
Pursue new partnerships, channels, and business opportunities to drive portfolio expansion.
Merchant Lifecycle & Revenue Management
Manage the end‑to‑end merchant lifecycle, including digital solutions deployment.
Prospect, acquire, and grow key merchant accounts.
Drive acquiring revenue through optimized pricing, fee structures, and transaction performance.
Ensure merchant contracts and pricing comply with Bank policies.
Improve merchant conversions, optimize e‑commerce experiences, and enhance affiliate distribution.
Operations, Risk & Governance
Collaborate with IT, Risk, Compliance, Finance, and vendors to ensure secure and compliant merchant experiences.
Lead user testing (UAT), quality assurance, and solution validation for new initiatives.
Provide expert advisory on e‑commerce platforms, digital payments, and acquiring technologies.
Stakeholder Engagement & Enablement
Work closely with business units and product teams to deliver digital collection and payment solutions.
Build strong value‑based relationships with merchants and partners.
Deliver training, product awareness, and support to internal and external stakeholders.
Qualifications
Bachelor’s degree in Business Administration, Finance, Information Technology, Operations Management, or related field.
3–5 years of progressive experience in product development and product management within banking, payments, or financial services.
At least 3 years’ hands‑on experience across
Payments, Digital Banking, Cash Management, or Ecosystem Banking.
Proven experience managing card products (credit, debit, and/or prepaid) within a regulated financial institution.
Strong understanding of digital payment services, card products, emerging payment technologies, API integrations, and payment processing ecosystems.
Solid knowledge of card payment lifecycles, card schemes, merchant acquiring, and end‑to‑end payment operations.
Sound working knowledge of the Banking Act and CBK prudential guidelines.
Ability to understand merchant and customer needs and translate market trends into viable product solutions.
Strong execution, analytical, and problem‑solving skills with high accuracy and attention to detail.
Excellent interpersonal and communication skills with proven people management capability.
Results‑oriented mindset with ability to manage multiple initiatives concurrently while balancing operational, regulatory, and risk considerations.
Key Competencies & Attributes
Strong knowledge of Banking Act and CBK prudential guidelines.
Excellent people management, team motivation, and leadership competence.
Ability to work regionally.
Good negotiation and listening skills.
Pleasant personality with ability to relate well in diverse social setups and teams.
Upholds high standards of professionalism, integrity, and respect for others.
How to Apply
For more information and job application details, see; Family Bank Ltd Acquiring Manager Jobs in Kenya
Find daily jobs in Kenya.Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.
Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.
Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to 1 Best Africa Jobs.
