Fairmont Hotels & Resorts Assistant Food & Beverage Outlet Manager Jobs in Kenya

Fairmont Hotels & Resorts Assistant Food & Beverage Outlet Manager Jobs in Kenya



What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide

  • Learning programs through our Academies and the opportunity to earn qualifications while you work

  • Opportunity to develop your talent and grow within your property and across the world!

  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

  • Reporting to the Outlets Manager, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service

  • Follow departmental policies, procedures and service standards

  • Recruit, train, manage, mentor, lead and develop your supervisors and colleagues

  • Effective performance management through focus on colleague development training, problem resolution, maintain up-to-date records on performance and audits, attendance, grooming, service deficiencies, schedules, labour costs/payroll, and late/absenteeism

  • Working closely with Food and Beverage Trainer/Recruiter to ensure all Standards manuals are present and up-to-date, job task checklist are completed, and all the Standard Operating procedures are taught and followed

  • Supervise and support employees while ensuring service standards are maintained

  • Maintain a first class and positive visual impact including; ambiance, cleanliness, orderliness, décor and service flows

  • Exhibits an entrepreneurial attitude towards the restaurant’s operation

  • Constantly seek out creative ways to improve departmental profit by increased capture of covers, average check growth through up selling, and performance management and being able to take risks

  • Responsible for scheduling and daily payroll reporting

  • Ensure constant focus on the venue's goal

  • Assist to ensure the venue is managing within set budget guidelines

  • Ensure cleanliness and safety of
    the venue

  • Act as a liaison between venue staff and other departments

  • Ensure department holds regular communication meetings

  • Perform line duties as required

  • Working in a very fast pace environment

  • Actively participate in ongoing learning opportunities and enhancing your skills, abilities and professionalism for personal growth.

  • Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles

  • Follow all safety and sanitation policies

  • Other duties as assigned

    Your experience and skills include:

  • Minimum 3 years’ experience as a Leader in a fast paced high end restaurant required

  • Excellent beverage and wine knowledge is required

  • Previous point of sale system experience required

  • Experience with Unionized environment an asset

  • Computer literate in Microsoft Window applications required

  • University/College degree in a related discipline preferred

  • Excellent communication and organizational skills

  • Strong interpersonal and problem solving abilities

  • Highly responsible & reliable

  • Ability to work well under pressure in a fast paced environment

  • Ability to work cohesively as part of a team

  • Ability to focus attention on guest needs, remaining calm and courteous at all times

    How to Apply

    For more information and job application details, see; Fairmont Hotels & Resorts Assistant Food & Beverage Outlet Manager Jobs in Kenya

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