Exinity Group Customer Service Representative, English Speaking Jobs in Nigeria
Exinity Group Customer Service Representative, English Speaking Jobs in NigeriaResponsibilitiesAssist clients worldwide through a live support;
Answer e-mails, assist with the opening of client accounts, amend existing accounts, maintain client records and liaise with appropriate departments;
Demonstrate impeccable telephone etiquette and management;
Handle back office queries;
Support clients with technical and troubleshooting issues;
Report to the management;
Deal with complaints of a varying nature promptly and effectively;
Provide support and troubleshooting on MetaTrader platforms;
Liaise with all departments to resolve issues;
Liaise with the Compliance Officer regarding complaints and approval of accounts;
Provide all relevant information to clients regarding documents and materials for becoming a client.
Higher education in Linguistics or a related field;
Previous experience in a similar position will be considered an advantage;
Excellent knowledge of Chinese and English languages; knowledge of any other language will be considered as an advantage;
Excellent spoken and written communication skills;
Ability to work efficiently under pressure;
Excellent computer skills (Microsoft Excel and Word);
Knowledge of MetaTrader platforms will be considered an advantage.
Competitive remuneration package.
How to Apply
For more information and job application details, see; Exinity Group Customer Service Representative, English Speaking Jobs in Nigeria
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