Ericsson OSS Support Engineer Jobs in Kenya

Ericsson OSS Support Engineer Jobs in Kenya

About this opportunity

We are now looking for an OSS Support Engineer in our MMEA S&R organization. This is an opportunity to work at a market level in an organization which is operating in more than 250 countries.

We are at the forefront of developing and delivery most advance equipment in telecommunication industry, and we would like to have an OSS authority which can support us in this fast-paced industry.

What you will do

Work as technical SPOC for OSS domain issue for customer.

Validate that customer requests according to contract.

Implement problem management actions, report results of implementation.

Perform Preemptive / reactive support.

Write RCAs for outages or issues.

Handling emergencies, HOT issues.

Act as investigation Leader with the responsibility to own E2E CSR investigation and progress.

You will bring

Min years of experience: (Minimum 2 to 4 years of experience)

Domain experience: OSS knowledge – experience with ENM and ENIQ, RedHat, EMC Storage, backup solution and HP Blade is mandatory for the position

Ericsson Orchestrator, Traffic Monitoring System, Ericsson Network Location and Mobile Positioning System knowledge is a plus

Problem Solving and Critical Thinking

Negotiation & argumentation skills

Planning & organizing skills

Delivering results & meeting customer expectations

Presentation & communication skill

Working with people

Applying expertise & technology to provide solution

Need to be flexible in working time and also travelling depending upon the requirement

How to Apply

For more information and job application details, see; Ericsson OSS Support Engineer Jobs in Kenya

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