Ericsson Head of Mobile Money East Operation - Jobs in Uganda

Ericsson Head of Mobile Money East Operation - Jobs in Uganda

Job Summary

Head of Mobile Money East Operations ensures that all contractual deliveries are fulfilled towards Contract.

The role is responsible for ensuring end to end operational performance towards the account and MFS Delivery and operations according to agreed targets.

The role is acting on behalf of Operations, typically for one or more customer accounts. The role shall ensure that the portfolio is managed and that projects within that portfolio are progressing according to schedule.

Ensuring ADM and LCM is planned and executed for Mobile Money in an optimal set up.

The role, with the insight of the ongoing portfolio, is key to ensure communication to the KAMs and Delivery and Operations organizations for specific progress and escalation support as well as towards engagement practices for providing input into opportunities towards the customer.
The role also includes supporting pre-sales activities.

Responsibilities & Tasks

  • Secure and establish customer focused and efficient way of working for the M-Commerce in the areas: Customer Project Execution, Operations,
  • Support and Manage services
  • Work actively with optimizing work force set up
  • Setting goals and follow up performance
  • Secure resource allocation
  • Resource forecasting
  • Active part in creating Mobile Money delivery and operation organization
  • Close cooperation with DU/R&D
  • Support customer in preparation and delivery of services quarterly roadmap
  • Own Regular governance with customer business and technology units

    Position Qualifications
  • Strong leadership skills with focus on team performance 8+ years
  • Result oriented with customer first attitude
  • Can handle stressful and ambiguous situations
  • Excellent communication skills in written and spoken English
  • Self-motivated with strong drive and initiative, collaborative, relating and networking
  • Track record as a leader and the ability to work independently preferably with a well-established contact network within Ericsson
  • Outgoing personality that finds
    it easy to cooperate and establish relationships across organizational boundaries and in a global environment
  • Good at handling resource planning and competence development
  • University degree in Technology or Economics, preferably MSC, MBA or equivalent
  • Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
  • Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities.
  • In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
  • This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.
  • Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

    How to Apply
  • Interested and qualified candidates should apply online by 30th June 2019
  • For more information and job application details, see; Ericsson Head of Mobile Money East Operation - Jobs in Uganda

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