Equity Bank Kenya Regional General Manager - North Eastern Jobs
Job Purpose
Provide strategic leadership for business development within the region in line with the Bank's overall strategy.
Lead Regional Managers in achieving business growth targets while building and maintaining key stakeholder relationships.
Contribute to the Bank's strategic planning processes and communicate business objectives effectively across the region.
Drive staff engagement and ensure alignment with business development goals.
Key Responsibilities
Business Development
Spearhead the development of annual and quarterly financial plans and budgets for the region.
Manage customer relationships to enhance loyalty, retention, and business growth.
Review regional strategic initiatives and implement corrective actions where necessary.
Lead business growth efforts to achieve regional performance targets.
Identify market opportunities and provide business intelligence for product and business development.
Conduct regular client and stakeholder visits to strengthen relationships and generate business opportunities.
Maintain a sustainable, profitable, and high-quality regional balance sheet.
Drive cost optimization and efficient use of resources.
Review regional products and business segments to ensure alignment with strategic objectives.
Market & Customer Service
Coordinate sales initiatives with regional business stakeholders.
Conduct market intelligence activities to identify emerging customer trends and regulatory developments.
Serve as the Bank's brand ambassador within the region.
Support brand growth and market positioning initiatives.
Coordinate regional marketing activities and campaigns.
Build and sustain strategic business partnerships.
Position Equity Bank as the preferred banking partner in the region.
Ensure adherence to customer service standards and service excellence.
Increase market share in a profitable, sustainable, and ethical manner.
Audit, Risk & Compliance
Ensure regional loan book quality remains within approved standards.
Oversee the functioning of the Regional Credit Committee in line with policy requirements.
Enforce compliance with regulatory requirements and internal policies.
Implement and maintain effective business continuity plans.
Improve audit and risk ratings in line with organizational targets.
Drive awareness and understanding of risk management and control frameworks among staff.
People Management
Ensure appropriate staffing levels and capability to deliver business objectives.
Develop succession plans and prepare future leaders within the region.
Mentor, coach, and build staff capacity.
Support
employee learning, development, and career progression.
Maintain high employee morale and engagement.
Conduct performance management and evaluation processes.
Ensure compliance with HR policies and procedures.
Performance & Reporting
Optimize the use of management information systems for performance management.
Ensure effective customer segmentation and targeted marketing initiatives.
Maintain data integrity and proper customer portfolio allocation.
Submit timely and accurate regional performance reports.
Perform any other duties assigned by management.
Education and Experience
Bachelor's Degree in Business Administration, Finance, or a related field.
Postgraduate qualification or Master's Degree in Business Administration, Finance, or a related field is an added advantage.
At least 8 years' experience in Business Growth, Business Development, or a similar leadership role.
Core Accountabilities and Deliverables
Growth of the regional loan and deposit portfolio.
Revenue growth per customer.
New customer acquisition and reduction of dormant accounts.
Maintenance of a quality sales pipeline across branches.
Maintenance of loan book quality within approved thresholds.
Submission of monthly and quarterly regional performance reports.
Staff performance management and retention.
Key Technical Skills & Leadership Competencies
Strong knowledge of organizational effectiveness and operations management.
Experience in budgeting, forecasting, and financial planning.
Strong leadership and people management skills.
Ability to develop, implement, and review policies and procedures.
Experience overseeing reporting, planning, auditing, and operational performance.
Understanding of banking regulations and legal requirements.
Strong problem-solving and decision-making skills.
Excellent verbal and written communication skills.
Outstanding organizational and stakeholder management abilities.
How to apply
For more information and job application details, see; Equity Bank Kenya Regional General Manager - North Eastern Jobs
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