Equity Afia Facility Administrator Jobs in Kenya
Job Summary
Oversee the efficient day-to-day operations of the healthcare facility, ensuring delivery of high-quality patient care, regulatory compliance, operational excellence and achievement of business objectives.
Serve as the link between clinical teams, patients and executive leadership to ensure effective coordination, resource utilization and continuous improvement in service delivery.
Support organizational growth through effective people management, financial oversight and operational leadership.
Key Responsibilities
Facility Operations Management
Oversee daily operational activities of the healthcare facility to ensure efficient service delivery.
Ensure smooth coordination of clinical, administrative and support services.
Monitor operational performance and implement improvements where necessary.
Ensure optimal utilization of resources to support patient care and organizational objectives.
Maintain effective systems, processes and controls across all operational areas.
Quality Assurance & Patient Care Coordination
Ensure healthcare services are delivered in accordance with established quality standards and best practices.
Monitor patient service delivery standards and patient satisfaction levels.
Support implementation of quality improvement initiatives.
Address operational barriers that may affect patient experience and service delivery.
Promote a culture of patient-centered care and continuous service improvement.
Regulatory Compliance & Risk Management
Ensure compliance with healthcare regulations, licensing requirements and ethical standards.
Monitor adherence to applicable healthcare laws, accreditation requirements and organizational policies.
Coordinate audits, inspections and regulatory reporting activities.
Identify operational risks and implement mitigation measures.
Promote compliance with health, safety and risk management policies.
Business Performance & Financial Management
Support achievement of facility revenue, operational and growth targets.
Monitor budgets, expenditures and resource allocation.
Assist in financial planning, forecasting and cost management activities.
Analyze operational and financial performance indicators and provide recommendations for improvement.
Ensure efficient utilization of resources and cost-effective service delivery.
People Management & Leadership
Supervise, support and coordinate administrative and operational staff.
Promote employee engagement, teamwork and accountability.
Support recruitment, onboarding, training and performance management processes.
Facilitate effective communication between clinical and non-clinical teams.
Foster a positive workplace culture aligned with organizational values.
Stakeholder & Patient Relations
Serve as a liaison between patients, healthcare providers and
senior management.
Address patient concerns and escalate critical issues where necessary.
Build and maintain positive relationships with internal and external stakeholders.
Support implementation of initiatives that improve customer experience and patient satisfaction.
Qualifications
Bachelor’s Degree in Healthcare Management, Business Administration, Public Health, Nursing or a related field.
Additional training in Hospital Administration, Healthcare Leadership or Health Systems Management will be an added advantage.
Experience
Minimum three (3) years of experience in a similar healthcare management or facility administration role.
Experience managing healthcare operations, service delivery and staff performance.
Experience within hospital, medical center or healthcare facility environments is highly desirable.
Technical Skills
Healthcare Facility Management.
Health Services Administration.
Health Management Information Systems (HMIS).
Operational Planning and Coordination.
Quality Assurance and Patient Care Monitoring.
Regulatory Compliance and Risk Management.
Budgeting and Financial Administration.
Staff Supervision and Performance Management.
Data Analysis and Reporting.
Resource Planning and Utilization.
Customer Service and Patient Experience Management.
Desirable Competencies
Strong Leadership and Organizational Skills.
Excellent Interpersonal and Communication Skills.
Analytical Thinking and Decision-Making Ability.
Financial and Budgeting Skills.
Knowledge of Healthcare Laws, Regulations and Ethical Standards.
Crisis Management and Problem-Solving Capabilities.
Strategic Planning and Execution.
Change Management and Continuous Improvement.
Team Building and Staff Development.
Stakeholder Relationship Management.
Personal Attributes
Professional and ethical.
Highly organized and detail-oriented.
Results-driven and accountable.
Strong communicator and relationship builder.
Adaptable and resilient under pressure.
Patient-centered and service-focused.
Committed to operational excellence and continuous improvement.
How to apply
For more information and job application details, see; Equity Afia Facility Administrator Jobs in Kenya
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