Engineering Service Manager (Kitchen and Laundry Solutions) Jobs in Kenya

Engineering Service Manager (Kitchen and Laundry Solutions) Jobs in Kenya


Our Client is a registered company specializing in the provision of Kitchen and Laundry Solutions.

They seek to hire a Service Manager (Electrical or Mechanical Engineer) with the following experience.

Duties and Responsibilities

  • Strategy implementation to achieve service excellence during installation and after sales.
  • Create a strong team of technicians who are sound technically, motivated through regular trainings and understand service delivery levels.
  • Create and offer to customers of Bronze, Silver and Gold service contracts with different terms of operations.
  • Ensure good interaction with our suppliers to ensure that we are up to date with knowledge and tools.
  • Achieve sufficient revenue out of the opportunities available in servicing our installations by sale of spares.
  • Work with Sales Managers to ensure that our Services excellence add value to Sales process and brings huge goodwill.
  • Management of operational tools and controlling and maintaining of spare parts stocks.
  • Managing Repair and maintenance of machinery, equipment and appliances both for the organization and Customer either at site or in the Workshop. This may include preparing quotations, sourcing,
    modifications etc.
  • Preparing Annual Maintenance Contracts and Free Maintenance Contracts Proposals.
  • Planning and scheduling for execution to ensure timely deliveries and customer satisfaction.
  • Documenting reports and maintaining daily, weekly and Monthly reports

    Qualifications

  • Bachelor’s Degree in Electrical or Mechanical Engineering.
  • 10 Years working experience.
  • Excellent communication and analytical skills and can work under pressure.
  • Good customer service skills.
  • Dynamic with good problem solving skills.
  • Strong leadership and ability to couch and motivate teams.
  • Good interpersonal skills.

    How to Apply

  • Interested and qualified candidates who meet the above qualifications should send their application indicating their current Gross salary to [email protected] by 12th November 2018.
  • Only shortlisted Candidates shall be contacted.

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