EnerGrow Sales and Recovery Officer Jobs in Uganda

EnerGrow Sales and Recovery Officer Jobs in Uganda



About the Role

  • EnerGrow is conducting a pilot financing project for women led businesses in Mbale District to identify opportunities and inform its program methodology.

  • Their aim is to grow sustainable, productive business that can increase electricity demand in Uganda in the long run.

  • The Sales and Recovery Officer is responsible sales of loan products to prospective clients and for proper management of account receivables by minimizing credit losses and maximizing recoveries.

  • Make sure effective debt collection actions are taken against delinquent accounts in accordance with the statutory and internal policies.

    The specific tasks of this role include:

  • Ensure the set targets on bad debt recoveries are met.

  • Ensure day to day monitoring of all accounts in arrears in coordination with Project Officer, Project Manager and Credit Officer

  • Providing feedback concerning changes in customer payment behavior to the Project Manager, Officer and Credit Officer so that appropriate changes can be made to policies, procedures, and business strategy.

  • Attend to regular queries from the business and customers on a day to day basis.

  • Liaisons with external service providers i.e. local authorities on recoveries and ensure all documentation is well executed.

  • Ensures conformity with the overall organization’s risk management policies and standards.

  • Ensure compliance with the regulatory requirements and the EnerGrow’s internal policies and procedures on asset
    classification, recoveries, and debt collection.

    Job Requirements

  • A minimum diploma/business in a business-related field preferably with other qualifications in credit management.

  • 3+ years working experience in active debt collection/recovery gained in a financial services industry i.e. asset-based lending

  • Must be familiar with legislation and statutory requirements regarding loan monitoring, recovery, and debt collection.

  • Excellent communication and interpersonal skills

  • A team player who can manage efficiently in a changing environment

  • Ability to work independently

  • High level of integrity

  • Fluency in English and Lugisu/Lumasaba

  • Strong skills MS Office (Excel, Word, PowerPoint)

  • Strong written and verbal communications skills

  • Commitment to excellence, outstanding work ethic, and attention to detail

  • Resourcefulness and creative problem solving

    How to Apply

  • Please send your resume an cover letter to tom@ener-grow.com In your cover letter, please state what excites you most about this role, and what you think will be most challenging about it. Deadline: 6pm 30th October 2020

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