Enashipai Resort & Spa Spa Supervisor Jobs in Kenya


Enashipai Resort & Spa Spa Supervisor Jobs in Kenya;Oversee daily operations of the spa, ensuring exceptional guest experiences, smooth staff coordination and adherence to hotel service standards. Acts as a key point of contact for guests and therapists during shifts.

Key Responsibilities

  • Supervise daily spa operations including scheduling, treatment room readiness and guest flow.

  • Lead, train and motivate spa therapists, receptionists and attendants.

  • Handle guest inquiries, feedback and service recovery professionally.

  • Monitor inventory of spa products and supplies, and coordinate reordering.

  • Ensure compliance with hygiene, safety and licensing regulations.

  • Assist with rostering, performance monitoring and staff coaching.

  • Support achievement of spa revenue targets through upselling and retail sales.

  • Maintain cleanliness, ambiance and presentation standards throughout the spa.

  • Prepare shift reports and communicate updates to Spa Manager.

    Requirements

  • Diploma/Certification in Spa Therapy, Cosmetology or Hospitality Management.

  • 2–4 years’ spa experience, with at least 2 years in supervisory role.

  • Strong knowledge of spa treatments, products and wellness trends.

  • Excellent guest service, leadership and communication skills.

  • Ability to work flexible hours, including weekends and holidays.

    How to Apply

    For more information and job application details, see; Enashipai Resort & Spa Spa Supervisor Jobs in Kenya

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