Emerge Egress Consulting Waiter- Hospitality Jobs in Kenya

Emerge Egress Consulting Waiter- Hospitality Jobs in Kenya ;Our client, a reputable hospitality establishment, is seeking a professional and customer-focused Waiter to join their team.

The successful candidate will play a key role in delivering exceptional guest experiences through attentive service, product knowledge, and adherence to high hospitality standards.

Core Duties and Responsibilities

  • Welcome guests warmly and respond promptly to their requests and inquiries.

  • Accurately take and relay food and beverage orders to the kitchen and bar teams.

  • Serve meals and drinks efficiently while ensuring guest satisfaction.

  • Maintain cleanliness and organization of dining areas, service stations, and equipment.

  • Present menu options confidently and provide recommendations when required.

  • Ensure tables are properly arranged and maintained throughout service.

  • Coordinate effectively with other departments to facilitate smooth operations.

  • Address guest concerns professionally and escalate issues where necessary.

  • Promote menu specials and upsell products in a courteous manner.

  • Prepare guest bills and process payments accurately.

  • Assist with restaurant opening and closing procedures.

  • Monitor order flow to ensure timely and correct service delivery.

  • Gather and share
    customer feedback to support continuous service improvement.

  • Undertake any other duties assigned by management.

    Job Specifications and Qualifications

  • Certificate or Diploma in Hospitality Management, Food and Beverage Service, or a related field.

  • At least 2 years of similar experience in a busy high-end restaurant.

  • Proficiency in hotel management software.

    Key Competencies

  • High level of professionalism and integrity.

  • Excellent grooming and presentation.

  • Effective problem-solving abilities.

  • Strong communication and interpersonal skills.

  • Customer-focused mindset.

  • Flexibility to work shifts.


    How to apply

    For more information and job application details, see; Emerge Egress Consulting Waiter- Hospitality Jobs in Kenya

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