Eden Care and Resourcing Limited Service Advisor Jobs in Nigeria

Description

Generate counter sales for walk-in customers and record transactions in system database and software;

Estimate cost and time needed to do the repair, resolves service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution;

Greet customers when they arrive at the parts and service centre and direct them to an available technician;

Consult with mechanics about necessary repairs and possible alternatives to expensive work;

Provide customers with in-depth information about available aftersales Â and OEM (original equipment manufacturer) part options;

Respond to questions about service outcomes (after consulting with technician if and where necessary);

Advise customers about warranty procedures and potential cost savings processes;

Manage and oversee the service centre's workflow and scheduling;

Call customers to inform them of changes in service, service maintenance dates and to let them know their vehicle is ready for pick-up.

Requirements

Bachelor's Degree qualification.

7-10 Years' Experience.

Preferably Female.

How to Apply

Interested and qualified candidates should send their Applications to:

olaribigbe.a@gmail.com using the Job Title as subject of the email.

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