DPO Group Fraud Prevention Supervisor Job in Kenya
DPO Group Fraud Prevention Supervisor Job in Kenya Job Vacancy
: Fraud Prevention SupervisorJob Ref
: DP/FPS/13About our client
Our client, DPO Group is the leading online payment company across the continent who serves the travel, tourism and hospitality sector (with more sectors in the pipeline).
They are leaders in technology, innovation, responsibility and leadership.
Their company culture is modern and inspired.
They are purveyors of advancing technology.
They are looking for a Fraud Prevention Supervisor to be based in their headquarters in Nairobi.
S/he will be responsible for the supervision of the fraud prevention team.Key Responsibilities Prepare the daily task schedule of the department.
Prepare the department’s shift schedule.
Approve of fraud prevention escalations from the fraud officers as below:
Very High Risk
Email and Cards usage
Ensure that transactions are verified within the time limit set and in case they surpass, to explain why.
To report the status and attendance of the department’s trainings.
In charge of orientation of the new fraud team members through:
Fraud Prevention procedures
DPO Fraud Prevention System
Operations Divisions trainings
Review the department’s debrief and send it to the fraud manager with recommendation / conclusion.
Action all items raised during the debrief session as follow up items through a ticket on Zoho desk and escalate to manager once actioned.
Attend to any other tasks as assigned.
Preparation and submission of Departmental Reports to the fraud manager as highlighted below on the reports section.
Generate data to be put on the Ops center monthly report:
Fraud Prevention trainings conducted
Analysis of fraudulent transactions per merchant
Fraud Rate Analysis
Transaction verification Time limit
Fraud Reports to be prepared as above:
Fraud Prevention Monthly Report
Fraud Analysis Reports
Fraud Alerts based on score
Fraud per merchant
Fraud per BIN
Fraud per Vertical
Fraud per scoring profile
Weekly departmental Trainings Attendance
Attention to detail
Excellent reporting skills
Excellent Analysis Skills
Excellent Time Management Skills
Bachelor’s degree in a business course, economics, mathematics or related fields
At Least 2 years of banking or ecommerce fraud analytics
At Least 3 years’ experience in Fraud and Risk management
Energetic, motivated, and detail oriented
Good communication and presentation skills
Self-starter with a good business sense
Good in data analytics
Creative and proactive approach towards challenges
Independent, resourceful and possess high drive to excel
Ability to work in fast paced environment.
An attractive salary is on offer dependent on skills, qualifications and experience.
To apply, send your CV in word format with a recent photograph of yourself embedded in the top right hand corner. Attach an application letter demonstrating how your skills, experience and qualifications are transferrable to the role.
All documentation is to be emailed to http://by-appointment-africa.breezy.hr/p/34bf5951b6d1-fraud-prevention-supervisor, quoting the Job Reference in the subject header of your mail.
ONLY short listed candidates will be contacted
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