DPO Group Cards Fraud and Risk Manager Job in Kenya

DPO Group Cards Fraud and Risk Manager Job in Kenya

Job Vacancy: Cards Fraud and Risk Manager

Job Ref: DP/FRM/14

About our client: Our client, DPO Group is the leading online payment company across the continent who serves the travel, tourism and hospitality sector (with more sectors in the pipeline).

They are leaders in technology, innovation, responsibility and leadership. Their company culture is modern and inspired. They are purveyors of advancing technology.

They are looking for a Cards Fraud and Risk Manager to be based in their headquarters in Nairobi.

The Cards Fraud and Risk (F&R) Manager will be responsible for leading the design, implementation and maintenance of the risk management framework within DPO Card Sub-division.

This includes developing and maintaining detailed risk management policies and processes and working with key stakeholders to facilitate the embedding of these across DPO’s issuing business, as well as ensuring strict compliance of the same.

The F&R Manager will also be responsible for Card Fraud management, ongoing review and challenge of risk and fraud management framework effectiveness, and the implementation of risk and fraud management best practice.

S/he is the key point of contact for daily, monthly and ad-hoc risk and fraud reporting to the Card Manager.

Key Responsibilities

Perform a risk assessment: Analyse current risks and identify potential risks affecting DPO physical and Virtual cards.

Perform daily monitoring of DPO physical and Virtual cards usage and prepare reports

Audit card creation, loading, approval and usage and prepare reconciliation reports on a daily basis

Audit processes and procedures of DPO-card subdivision and help implement solutions and plans

Develop and recommend remedial and contingency plans on risks identified

Lead the design, documentation, communication and implementation of the DPO card Fraud and Risk management framework

Develop, maintain and communicate detailed Fraud and Risk policies and processes/procedures.

Develop, maintain and communicate a detailed incident management process.

Undertake semi-annual review of the Fraud and Risk management policy for sign-off by Group Head of Financial Services.

Review, assess and report significant Fraud and Risk issues identified or reported by the business in line with the incident management process and assist the business in defining and agreeing
remedial action

Prepare daily and weekly Fraud and Risk reporting to the Card Manager including card usage monitoring.

Prepare and collate monthly Fraud and

Risk reporting to the Card Manager and the Group

Head of Financial Services.

Develop and manage Card Fraud and Risk

Management Dashboards

Assist department managers in DPO-Card sub-division in identifying and responding effectively to Fraud and Risk arising from card usage, internal changes or external events

Perform Fraud and Risk trainings to DPO staff.

Ensure appropriate card destruction measures are put in place.

Any other duties that will be required of you by the company.

Skill Requirement

Good in data analytics

Excellent MS excel skills

Good communication and presentation skills

Attention to detail

Manage time effectively

Ability to prioritise and re prioritise work

Strong communication skills, using appropriate language and style of communication that is relevant to the situation and circumstances to influence

Ability to work and make decisions under pressure

Flexible to change, eager to improve and develop new skills

Display professionalism at all times

Academic Qualifications

Previous experience in a fraud and/or risk management role within Card issuance and/or digital banking or financial services

Excellent knowledge of industry best Card risk management practice

Bachelor’s degree in a business course, economics, mathematics or related fields

Experience in developing and implementing risk management policies and processes

Excellent communication and influencing skills

Ability to analyse, present and report risk management data to senior stakeholders

Ability to provide and respond to a challenge at senior/executive level

Ability to adapt and respond to change

Remuneration

An attractive salary is on offer dependent on skills, qualifications and experience.

To apply, send your CV in word format with a recent photograph of yourself embedded in the top right hand corner. Attach an application letter demonstrating how your skills, experience and qualifications are transferrable to the role.

All documentation is to be emailed to http://by-appointment-africa.breezy.hr/p/920257967a9d-cards-fraud-and-risk-manager, quoting the Job Reference in the subject header of your mail.

ONLY short listed candidates will be contacted

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