Discovery Limited Backup Specialist Jobs in South Africa
Discovery Limited Backup Specialist Jobs in South Africa
Key PurposeThe role entails providing support in the form of backup, restore, configuration requests to existing and new clients.
This support will extend to back office teams, systems / application support teams, and end users across the Group. Interaction with product vendors is also required.
Key importance is ensuring uptime and timely resolution for mean time to repair (MTTR)
Areas of responsibility may include but not limited to
To ensure that all the Backup software products and infrastructure are maintained, focusing on uptime and serviceability.
Backup software scopes also extends to configuration, monitoring & installation of new and existing backup software.
Regular Patch management, Commissioning of new backup clients, troubleshooting and resolution of backup failures.
Backup hardware configuration, monitoring & installation of backup hardware.
Code upgrade and troubleshooting and resolution of hardware issues.
Highlighting trends that point towards an underlying problem and working with the Problem Management Team ensuring a root cause is established and remediated.
Associated administration duties will be include resolving incident/request assigned to team within the specified SLA, compiling monthly environment and capacity reports, drafting and maintaining of standard operating procedures for the area.
Contributing to towards the overall automation drive via API’s and automation tools.
Personal Attributes And Skills
Working with People and Team Player
Adhering to Principles and Values
Planning & Organising
Delivering Results and Meeting Customer
Expectations
Deciding and Initiating action
Presenting and Communicating Information
Applying Expertise and Technology
Adapting and Responding to Change
Coping with Pressure and Overcoming setbacks
Education And Experience
Matric - essential
Certification in Backup Suites – Netbackup, Avamar, Networker, Veeam
10 Years IT operations experience with 5 years in a data protection environment
Unix or Linux certification – advantageous
IT Diploma or Degree – advantageous
How to Apply
For more information and job application details, see; Discovery Limited Backup Specialist Jobs in South Africa
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to NGO Jobs in Africa.
