Dis-Chem Pharmacies TLC Field Service Advisor Jobs in South Africa
Dis-Chem Pharmacies TLC Field Service Advisor Jobs in South Africa
Job Description TLC Head Office has an opportunity for a TLC Field Service Advisor for their KZN Region. You will be responsible for implementing and maintaining all aspects of the TLC franchise system within responsible stores.
Essential:
Grade 12 – Matric or Senior Certificate or relevant qualification.
2 – 5 years’ experience in a store retail management discipline.
Advantageous:
Sales/Marketing/Operations Management diploma/ Degree.
Experience within a pharmacy environment.
Job Specifications:
Ensure that operational standards and operating systems are adhered to
Conduct regular store visits in line with the FSA checklist
Monitor store-ordering processes and ensure stock levels flow
Ensure that the merchandising is accurate
Liaise with pharmacy regarding planned and suggested orders and external suppliers
Ensure that all required TLC corporate identity (CI) for stores is updated
Administer ongoing training in store
Monitor and support franchisees. Assist franchisee where needed
Review store BI reports and discuss with management
Drive store compliance and ensure operational standards and procedures are adhered to by franchisee
Maintain continuous communication with store
Recommend improvements and implement new processes and programs where necessary
Effectively manage field services issues, stock management and merchandising requirements for all franchisees
Participate in TLC store opening (conversions or new stores) projects and ensure operational logistics with the franchisee are in place
Analyse new store operational requirements and devise operational support plan
Implement all new business integration project plans from start to finish
Coordinate activities related to the receiving and pricing
of stock in preparation for the opening of the store
Ensure that any rising issues or concerns are managed or escalated to the project team and resolved efficiently
Implement all TLC franchisee marketing and advertising campaigns at store level, in conjunction with the Marketing Department
Ensure store staff is trained and able to sell/market the assigned campaign
Oversee the stores financial performance to ensure a profitable franchise model.
Evaluate and analyse store financial benchmarks and turnover figures monthly
Communicate negative growth immediately and manage recovery plans, in conjunction with the Franchisee and TLC management team
Assist the franchisee with any reasonable duties in the trading routine and optimising the operations of the store
Planning work schedules, including weekly and monthly timetables to ensure alignment with store support
Competencies:
Essential:
Excellent telephone manner and language communication skills.
English & Afrikaans – read, write and speak well.
How to Apply
For more information and job application details, see; Dis-Chem Pharmacies TLC Field Service Advisor Jobs in South Africa
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