Dis-Chem Pharmacies Pharmacist - Marine Walk - Durban - Fixed Term Contract Jobs in South Africa

Dis-Chem Pharmacies Pharmacist - Marine Walk - Durban - Fixed Term Contract Jobs in South Africa

Job Description
Dis-Chem has an opportunity available for a Branch Manager for their Durban region.Be responsible for the overall store profitability. Ensure compliance with the brand values of the company in all aspects in store. Management of key store operating pillars.

Minimum Requirementsh

Essential:

Grade 12 - Matric or Senior Certificate

Minimum of 5 years’ Retail Store Management experience.

Advantageous:

Relevant Retail / FMCG Qualification

Minimum 2 years’ experience in Unisolv / SAP / Qlikview. Previous experience with Kronos

Job Description:

Financial Management

Assist with budget preparation and maintenance in the store

Allocate store funds and defining financial objectives

Maintain statistical and financial records

Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc including all cash held on site

Optimize the store's profitability

Participate in daily operational and sales activities to achieve customer service and business growth objectives

Oversee pricing and stock control

Ensure all expense related items are controlled and managed within budget

Ensure all expense related stock is adjusted to the correct GL accounts on monthly basis -

Ensure the ordering and monitoring of expense related items within the store

Customer Service

Entirely commit to ensuring that the store provides an above expectation customer service experience, in adherence to company policies and procedures

Resolve customer problems in a timely manner

Address customer and employee satisfaction issues promptly and in person

Develop professional relationships with all customer contacts

Ensure high levels of customer’s satisfaction through excellent service

Ensure that staff follows company policies and procedures as detailed in the standard operating procedures

Ensure that the customer request system is operational and actioned on a daily basis

Ensure the accurate manual processing of points to customer accounts

Report and encourage new loyalty signups continuously

Merchandising

Take personal responsibility to ensure that all sales assistants adhere to merchandising standards set

Ensure that Promotional stock and displays are planned, implemented and maintained at least 24 hours before promotions break

Adhere to all labelling, pricing and layout standards and ensure that sales assistants adhere to these standards

Approve promotional materials and displays

Maintain outstanding store condition and visual merchandising standards

Plan and implement shop merchandising, layout and the customer traffic flow as to maximize sales, customer satisfaction, and appearance and brand image

Sales Targets

Ensure promotions are effectively executed.

Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing

Ensure store achieves set sales targets, including but not limited to health, beauty and FMCG

Work closely with all head of departments to ensure targets are met

Cash Office and Point of Sale Operations

Take complete control and manage the store cash resources, daily takings and banking in compliance with company operating procedures

Ensure

the accuracy and completeness of branch transactions.

Manage cashier service level

Control overtime and casual spend

Following of cash collections procedures as detailed in the standard operation procedures

Manage price overrides to ensure it is kept to a minimum

Ensure transaction integrity throughout the branch by effective monitoring, implementation and evaluation of adherence of company internal control procedures

Sign off and investigation of run ends on a daily basis

Following of cash collections procedures as detailed in the standard operating procedures

Manage price overrides to ensure it is kept to a minimum

Operational Management

Maintain a safe environment with proper lighting, signage and disability access
Oversee security, fire prevention and other safety systems

Plan and oversee all repair, installation activities and overall building maintenance within the store

Manage and maintain relationships with contractors

Oversee day-to-day operations of the store and provide guidance

Ensure day-to-day management of all aspects of the store, ensuring that it is trading effectively

Oversee the overall management of company fleet at the store including efficient vehicle utilisation, maintenance and tracking

Administration and Reporting

Maintain and oversee accuracy of records associated with cash, receipts, inventories and employee attendance

Maintain and oversee complete store administration and ensure compliance with policies and procedures

Report on buying trends, customer needs, profits etc

Adhere to all company and business unit deadlines

Adhere and familiarize yourself with Dis-Chem policies, Code of Conduct and standard operating procedures available on the Dis-Chem intranet

Always represent the Brand in all communication (verbal and written) with external and internal stakeholders

Receiving and Capturing

Total management of the goods receiving function, direct and indirect credits function within the business unit to include standard operating procedures as well as mentorship growth performance and development of all staff members forming these functions

Ensure transaction integrity for incoming goods receipts and outgoing returns throughout the business unit by, effective monitoring, implementation and evaluation of adherence of company internal control procedures

Ensure the accuracy and completeness of branch transactions

Competencies:

Essential:

Retail store management disciplines

Basis IR management

Retail admin experience

Creative and innovative thinking

Decision-making and judgement

Problem-solving

Communicates effectively

Essential: Basic computer skills (Word, Excel, PowerPoint and Outlook), numerical skills. SAP. UNISOLV. SuccessFactors

How to Apply

For more information and job application details, see; Dis-Chem Pharmacies Pharmacist - Marine Walk - Durban - Fixed Term Contract Jobs in South Africa

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