Dimension Data Network Engineer - East London Jobs in South Africa

Dimension Data Network Engineer - East London Jobs in South Africa

Do you want to work with a company that trains its employees? Do you have experience in networking and Cisco technology? Are you looking to join a company in which your knowledge is valued, and where training budgets are invested in the right areas for future development? This Network Engineer role is just for you!

As a Networking Engineer, you'll support the infrastructure of our network. Your role will involve managing devices, servers and switches to ensure they're up-to-date with security patches and other updates.

Requirements

Ensure that assigned infrastructure at the client site is configured, installed, tested and operational

Perform necessary checks, apply monitoring tools and respond to alerts

Identify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail

Assist in analysing, assigning and escalating support calls

Investigate third line support calls assigned and identify the root cause of incidents and problems

Report and escalate issues to 3rd party vendors if necessary

Provide onsite technical support to clients and provide field engineering

services to client

Conduct monthly random review of incidents and service requests, analyse and recommend improvement in quality

Provide continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT

Proactively identify opportunities for work optimisation including opportunities for automation of work

Be willing to work on a shift rotation

Qualifications

Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)

Up to date and relevant ITIL certification

CCNP

CCIE

3 - 5 years of work experience

How to Apply

For more information and job application details, see; Dimension Data Network Engineer - East London Jobs in South Africa

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