Dimension Data L2 Network Engineer - Cape Town Jobs in South Africa

Dimension Data L2 Network Engineer - Cape Town Jobs in South Africa

You will be responsible for planning, implementing and supporting Cisco networks including router/switch configurations. You will be expected to make recommendations on network changes as well as implement them in a timely manner.

You will also manage the maintenance of our existing routers and switches, ensuring that they are kept up-to-date with patches, configuration changes and security updates.


  • Having basic understanding of Network

  • Experience of NOC environment

  • Basic understanding of Alerts / Traps

  • Basic understanding to NMS & ITSM tools

  • Should have worked on atleast one ITSM tool

  • Monitoring of the Network & Voice Alerts through NMS

  • Call logging with Vendors / OEMs / SD / ISP for Network & Voice

  • Ticket assignment and Timely follow-ups and escalations with service providers

  • Closure of Incident tickets / SR's

  • Ensuring updated records of all the Circuit details and Vendor escalation matrix

  • Hands on Experience on Aruba NAC, ClearPass solution

  • Overall management of the complete NAC solution such as refinement of policies, creation of policies, configuration optimization or any changes/modifications to be done for enforcing policies, etc

  • Configuring automatic incremental and full backup of devices/solution including audit logs, policies, system configurations, user database, element database and any other parameters required to run the solution

  • Engineer should perform periodic restoration of the backup

  • Preparation of additional reports if requested by management

  • Opening and Troubleshooting the TAC cases with HPE TAC Team


  • Bachelor’s degree in Computer Science, Computer Engineering or a related field required

  • 5 years of experience as an Network Engineer is required

  • ITIL Process Knowledge

    Hands on Experience on Following Technologies

  • Routing / switching (Cisco/Arista)

  • Wi-Fi (Cisco/Arista)

  • Firewalls (Palo Alto /Cisco)

  • VPN technology

  • MPLS Technology

  • Internet Technology

  • Understanding on Cloud Network technology (Azure & AWS)

  • Transformation participation and adoption by teams for any automation/new tools introduction for Network Infrastructure

  • Good exposure in handling large enterprise network

  • Good problem solving aptitude

  • Experience in remotely management of incidents

  • Good documentation skills

  • Good communication skills for taking client calls

  • ITIL process knowledge

  • Ability to review logs & provide updates

  • Escalation to OEM TAC

  • Ability to implement Network changes

  • Basic understanding of MPLS technology

  • Basic understanding of telecom standards / protocols

  • Joining the conference calls to troubleshoot the major issues

    How to Apply

    For more information and job application details, see; Dimension Data L2 Network Engineer - Cape Town Jobs in South Africa

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