Digital Divide Data Managing Director, Digital Centers Franchise Jobs in Kenya

Digital Divide Data Managing Director, Digital Centers Franchise Jobs in Kenya

Position Title:
  • Managing Director, Digital Centers Franchise

    About DDD

    As the recognized founder of the global “impact sourcing” industry, DDD transforms lives through running
    social enterprises.

    Our core model is a socially responsible BPO firm with a mission to run sustainable
    training and employment programs which provide a path to lifelong opportunity.

    We have an engaged,
    motivated workforce of over 1,500 people that allows our clients to be more efficient and globally

    Summary of Position

    DDD seeks a Managing Director of the Digital Centers Franchise to lead an exciting phase of accelerated growth and impact.

    This position reports to DDD’s CEO and holds both strategic and tactical roles in
    managing all operations function across DDD’s Digital Center Franchise business.

    DDD will retain the
    services of a franchise development company to help us establish the operating model for the franchise
    basis, which you will be responsible for liaising with and learning from.

    Your responsibilities include operations across Kenya, specifically:

  • Sustainable Business Development - the first step will be to develop a sustainable business model for
    the digital centers.
  • You will be responsible for solutioning the suite of services to be offered at the center,
    pricing, branding, and marketing.
  • The next stage is to then launch approximately 10 centers that DDD will
    operate directy for learning purposes.
  • Franchisee Partner Recruitment - once the model is successful with a few digital centers, you will be
    responsible for franchising the business across Kenya.
  • You will own creating, and executing our entry
    strategy into the Kenyan market.
  • You will be responsible for the strategic placement of the digital centers
    and the
    franchise development in these areas, including recruiting, sourcing, and on-boarding new
    qualified franchisee partners.
  • Building Franchisee Operational Support - you will be responsible for ensuring we’re supporting our
    high-quality franchisee partners and that our partners are successful.
  • This means you’ll be owning our
    comprehensive franchise operations blueprint in supporting our franchise partners through all aspects of
    their business, and you’ll also be working closely with the Franchise team to ensure their businesses are

    Required Qualifications
  • Possess an entrepreneurial mindset with a passion for building local businesses
  • Strategic thinker who can develop and implement sustainable business plans
  • Ability to lead effectively in a multicultural environment. Possess experience managing
    teams, and working with multiple stakeholders.
  • Proven ability in developing reporting of results, insights gained and implementing a
    continuous improvement process and culture.

    Preferable Attributes
  • Experience in retail sector
  • Franchise experience if possible, although we will engage advisors with significant franchise
  • The key need is for someone entrepreneurial, preferably with a track record of creating and leading businesses.

    How to Apply
  • Interested candidates should send their resume and cover letter to by 21st June 2019
  • For more information and job application details, see; Digital Divide Data Managing Director, Digital Centers Franchise Jobs in Kenya

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