Diamond Trust Bank Manager, Product Innovation & Process Optimization Department (PIPO) Jobs in Kenya

Diamond Trust Bank Manager, Product Innovation & Process Optimization Department (PIPO) Jobs in Kenya; The Product Manager will take charge of the end‑to‑end product lifecycle, from uncovering opportunities and shaping customer needs to delivering innovative solutions that drive growth. The role requires balancing strategic vision with hands‑on execution, ensuring products meet market demands, comply with regulatory standards, and deliver outstanding customer experiences. Beyond product delivery, the Product Manager will champion cross‑team collaboration, secure executive sponsorship, and provide leadership through staff training and mentorship.

Key Responsibilities

Manage product lifecycle including opportunity assessment, feature development, roadmap execution, and continuous improvement.

Conduct market and customer research to identify needs, validate product viability, and act as the voice of the customer.

Drive business oversight through competitive analysis, pricing strategies, financial modeling, and ensuring compliance with regulations and standards.

Champion innovation by leading initiatives and optimizing existing products to deliver impact.

Collaborate cross‑functionally with internal control units, engineering, design, marketing, and other teams to define customer segments, prioritize initiatives, and deliver impactful solutions.

Lead teams by securing executive sponsorship, training staff, and fostering continuous learning to build high‑performing teams.

Qualifications & Experience

A university degree in Information Technology, Business Administration, or a related discipline.

At least 5 years’ work experience, 3 of which should

have been in a similar capacity with a proven track record.

Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance, or Marketing.

Key Competencies

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Diamond Trust Bank Manager, Product Innovation & Process Optimization Department (PIPO) Jobs in Kenya

Scholarship 2026/27

Scholarship 2026/27