DFCU Bank Document Verification Officer Jobs in Uganda

DFCU Bank Document Verification Officer Jobs in Uganda

Job Purpose

  • Reporting to the Manager- Credit Documentation and Securities, the role holder will be responsible for review for accuracy and completeness of all Credit related documents, authenticating such documents by making call backs and or site visits, verifying that proper documents are presented to mitigate risks and minimise operational losses.

    Key Accountabilities

    • Confirm that all mandatory documents are attached on all loan applications as per the checklists.

    • Review employer confirmation reports, comparing them with the applicants’ information and assess validity of information provided.

    • Make call backs and or site visits with regards to documents that have been availed in order to confirm legitimacy of a borrowing customer.

    • Issue safe to lend certificates in line with the validated information.

    • Keep an auditable record of all confirmations from employers relating to the borrowing customers.

    • Responsible for daily queries, services desk queries and clients’ queries on the status of document verification.

    • Timely and accurately scan and upload results from call backs/visits or email correspondences in line with SLA.

    • Check for waivers and compliance elements that have been deferred and continuously update the system when the conditions have been fulfilled.

    • Identify and report any exceptions to the relevant stakeholders.

    • Minimize costs resulting from booking fraudulent transactions and prevent operational losses.

    Qualifications, Experience and Competencies Required

    • A Bachelor’s Degree in any relevant field.

    • Experience in documents and records management and review is an added advantage.

    • Training in key aspects of Credit i.e. Credit Policy, IFRS, FIA, CRB, AML and

    • At least 2 years working experience in a busy and competitive environment.

    • Knowledge of practical application of Business & Administration Procedures.

    • Detail oriented and organized.

    • High level of integrity and ethical standards.

    • Attention to detail, excellent analytical skills, ability to demonstrate high degree of accuracy and meet deadlines.

    • Excellent interpersonal, verbal, written, communications and independent judgement skills.

    • Ability to prioritise work.

    How to Apply

  • If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), by close of business on Wednesday 2nd September 2020 to the email address indicated below:

  • dfcu Bank is committed to give equal opportunities in employment and aims to ensure that it does not discriminate against gender or race.

  • Only short-listed candidates will be contacted through +256 312 300469


  • dfcu Bank does not solicit/accept payment in cash/kind from prospective candidates in exchange for shortlisting or job placement.

  • Any candidate who engages in this kind of transaction is aiding and abetting fraud and will be automatically disqualified.

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