Dental Practice Receptionist Jobs in Westlands - Nairobi

Dental Practice Receptionist Jobs in Westlands - Nairobi


  • A modern dental practice in Westlands is searching for very presentable lady who is qualified to fill the position of Front Office / Receptionist.

  • The successful candidate will report to the Principal Dentist and should be highly motivated with a “can do” attitude and have a passion for success and detail.

    Responsibilities

    Receptionist

  • Receive patients in the clinic, greet and accord them the necessary assistance.

  • Answer all incoming calls and handle callers’ inquiries whenever possible.

  • Making appointments and managing the patients’ diaries.

  • Managing the patients in the reception room clinic.

  • Exceptional ability to perform filing, receptionist, record keeping and other related clerical tasks.

    Deal with insurance claims and payments

  • Scanning claim forms and xrays when necessary and sending them to the respective insurance company.

  • Follow up on the approval of the pre authorisation forms.

  • Sending invoices every end month and follow up on the payments.

    Administration

  • Collecting payment from clients receipting, banking and recording.

  • Monitor all snail mail and email enquiry and give feedback.

  • Ensuring all statutory bills are paid in a timely manner.

  • Ensure all suppliers/service providers invoices are paid every month.

  • Procuring of stationery, office equipment and all non-clinical items.

  • Handling and reconciling petty cash.

    Marketing Duties

  • To communicate continuously with existing corporate stakeholders

  • To supervise the sales of brushes and oral hygiene products in the clinic.

  • Prospecting for corporate clients in liaison with the Doctor

    Human Resource Duties

  • Co-ordinate staff leave arrangement in liaison with the C.E.O

  • Ensure all staff benefits e.g. medical covers are readily available.

  • Supervise the assistant and cleaner

  • Assist the clinical manager to order clinical supplies.

    Skills

  • Computer skills – MS Office (Excel, Word, PowerPoint)

  • Administrative Skills (Filling, Emails, Internet Research etc.)

  • Excellent communicator, helpful, and pleasant demeanor

  • A crisp Clear Neutral Accent

  • Excellent written and verbal communication skills

  • Ability to multi task and prioritize

  • Ability to work well independently and within a team environment

  • Excellent customer service skills

    Other Attributes

  • Charismatic very organized and presentable

  • Fluency in both English and Kiswahili

  • A passion for helping others, keeping information of a confidential nature secure and the ability to think out of the box is required

    Minimum Education Qualification

  • A Diploma in Human Resource

  • A certificate or diploma in front office management or its equivalent

    Experience

  • At least 2- 4 years’ experience as a Receptionist/Front Office in a Fast Paced business environment, relating with people of different backgrounds, race, religion, nationalities, etc.

  • Should be well versed with the social media and the WWW.

    Note

  • Applicants earning more than KSh 20,000 need not to apply

    How to Apply

  • Please send your updated CV to hr@astradental.co.ke

  • Deadline: 30th October 2020

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