Deloitte Internal Client Services - Software Development (DevOps) Manager Jobs in South Africa
Deloitte Internal Client Services - Software Development (DevOps) Manager Jobs in South Africa
Main Purpose of JobTo manage the Development team within sphere of responsibility in the effective delivery of services to the business
Key Performance Area
Strategic Impact
Interrogates, clearly understands and communicates to team the agreed strategic objectives of both own Service Area and that of the client Service Line/s
Manages the implementation of the strategic imperatives in line with service area strategy relating to:
Implementation of change initiatives within designated area/s
Management of the implementation of plan on a day-to-day basis with team – runs sprints
Client Impact: External / Internal
Manages quality and timeliness of day-to-day deliverables of team in area of expertise to client
Provides client management with sound professional advice and support across broad area of issues arising within area of expertise
Proactively identifies client service and technical issues and independently implement resolutions to address these
Operational Effectiveness
Manages day-to-day operations/backlog items and delivery by team to clients
Guides and directs daily work of team members giving recognition as well as support as needed
Updates Senior Manager on status weekly or as directed
Manages day-to-day risk issues within the team and ensures any contraventions are rectified and addressed
Development/Growth of Team - (Detail as applicable to role)
Recruits, mentors and guides team members and shares expertise and knowledge with counselees on an ongoing basis
Identifies areas of development for team and institute plans to address these
Develops strong working relationships with key talent in team to ensure retention
Budgets / Profitability
Provides input into annual budget to superior for drafting of budget for Service Area
Manages expenditure within team and ensures time and expenses are submitted weekly
Differentiators for this specific role
Implements Software Development standards, policies, guidelines and procedures
Ensures that all systems are currently supported and maintained with an up to date lifecycle plan
Ensures that the Software Roadmap is
defined and followed
Streamlines processes and implements automation across the area
Identifies and puts plans in place to mitigate/manage risks
Ensures that all tasks for own work and the team is logged on the system to analyse any trends
Ensures team is performing well and either meets or exceeds service levels
Documentation for all areas of responsibility is kept updated with any changes
Proactive monitoring of security under area of responsibility and implementation of necessary controls.
Management of client expectations to improve operational excellence and client satisfaction.
Problem and incident management in area of responsibility.
Ensure IT Continuity in own area of responsibility.
Manages new operational business requirements – sprints planned and lead with implemenation
Ensure that software backlog are addressed.
Code reviews are conducted and adherence to TFS check-in are seen through
Preserving the confidentiality, integrity and availability of confidential information
Technical competencies
Technical
Skilled in field with sound industry and business knowledge
Demonstrated leadership skills
Experienced in communication and implementation of strategy
Proven ability to manage and execute projects
Experienced in development and delivery of professional presentations
Good report writing skills
Good financial knowledge
Behavioural
Excellent communication skills, both written and verbal
Effective interpersonal and relationship building skills
Good mentorship and coaching ability with desire to develop self and others
Strong client delivery focus
Adaptable, managing change and ambiguity with ease
Focus on quality and risk
Effective problem solving ability
Excellent business acumen
Qualifications
Minimum Qualifications
Honours Degree OR
MCSD: Web applications
Microsoft Certified Solutions Associate
MCSE: SharePoint
Microsoft Certified Solutions Expert
Desired Qualifications
Postgraduate qualification (Computer Science / Information Systems)
Scrum certifications
Management certifications
DevOps certifications
TOGAF
ITIL
Minimum Experience
7 years’ working experience within Information Technology / Software Support / Development
Desired Experience
2 years at Senior Consultant / Team Lead within the function
How to Apply
For more information and job application details, see; Deloitte Internal Client Services - Software Development (DevOps) Manager Jobs in South Africa
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