Deloitte Consulting - Enterprise Technology & Performance - Supply Chain Networks - Senior Manager Jobs in South Africa

Deloitte Consulting - Enterprise Technology & Performance - Supply Chain Networks - Senior Manager Jobs in South Africa

Main Purpose of Job

To support service / business area leadership in the implementation of strategic plan through the effective management of team/s

Key Performance areas:

Strategic Impact

  • Supports the implementation of strategy of the Service Line / Business Area in relation to specific area of expertise

  • Implements the strategy within area of responsibility by conforming to plans set by leadership in all engagements / projects including:

  • Revenue targets

  • Talent management

  • Communication to teams

  • Tracking of plans in engagements / projects

  • Actively identifies sales opportunities in broader market

  • Contributes to preparation of proposals/tenders and presentations

  • Participates in sales presentations and client negotiation teams for new and retained business

  • Grows market network with key players and builds long-term relationships

  • Builds relationships across Deloitte service lines for cross-selling opportunities and combined engagement pursuits

  • Identifies innovative solutions on projects / engagements to enhance / renew service offerings to client

  • Drives own client portfolio and profitable book of business (depending on SL/BU)

    Client Impact: External / Internal

  • Maintains high level oversight of client engagements / projects

  • Forms appropriate judgements based on careful analysis to makes sound business decisions on engagements / projects

  • Develops productive, credible and trusting relationships with key players and their teams during assignments / projects

  • Builds a network of senior-level internal relationships across Deloitte to understand other business unit offerings and to market own area

  • Establishes and maintains strong relationships with external business leaders across industries

  • Contributes to thought leadership and shares knowledge and expertise with clients, colleagues and teams

    Operational Effectiveness

  • Communicates detail of SLA’s to teams and maintains high level monitoring of adherence by all parties

  • Manages engagement/project risk through supervision of completion of required documentation and processes as mandated by RIL, as well as risk to client confidentiality

  • Leads / manages complex client engagements and maintains high level oversight of all engagements / projects within sphere of responsibility

  • Meets regularly with clients and teams to understand issues, anticipate needs and address these

  • Consistently drives improvement on deliverables through effective leadership

  • Keeps SL/BU leadership updated on status of all assignments

  • Communicates need for any changes in engagement / project plan to relevant leadership and obtains agreement for relevant amendments

  • Provides ongoing communication to teams on status of engagement / project, changes, achievements, etc.

  • Drives Deloitte values of exceptional service to clients, growing the firm’s brand and talent development


  • Mentors and develops team members and counselees on an ongoing basis

  • Empowers managers through appropriate delegation of work

  • Develops close working relationships with key talent

  • Maintains dynamic succession plans for every critical resource, depending on the profile / need expertise

  • Demonstrates commitment to transformation agenda of the firm

  • Provides consistent recognition and encouragement to teams and leads by example

  • Maintains own development and knowledge in specialised area and business

    Budgets / Profitability

  • Resources engagement teams with suitable talent, balancing correct levels and numbers and recruiting as necessary

  • Manages margins effectively through accurate budgeting, pricing and profitability management on engagements

  • Monitors that time and expenses to engagements are recorded and submitted weekly

  • Oversees WIP on projects / engagements and ensures billings are timeously done and collections followed up

  • (May) negotiate pricing for engagements to ensure profitability whilst maintaining client interests

    Differentiators for this specific role

  • Leads business development activities including sales pursuits and eminence in the SAP environment

  • Maintains relationships with SAP and identifies additional SAP products/modules that support the client’s strategy to enhance value and support add-on sales

  • Leverages product expertise to deliver core transformative projects and can articulate how a particular SAP solution solves a business problem

  • Maintains an enterprise-level and broad cross-functional perspective on a client’s IT architecture, actively supporting the SAP product portfolio (vs. focusing on one product)

  • Huge focus on sales and leading sales

  • Building relationships with current and potential clients

  • Focus on at least two key Deloitte clients

  • Takes ownership of functional or storefront focus area

  • Sell, develop and deliver

    Qualifications & Experience


  • Passed SAP Certification exam

  • Tertiary qualification in business, Engineering or Information Systems

  • 7 years’ working experience


  • 5 years in a client facing role; 3 of these in a management role

  • Previous experience in a supply chain / logistics industry preferably in Consumer or TMT


    Core Consulting Skills in physical Supply Chain in 3 or more of the following areas

  • Network Optimisation

  • Supply chain Planning

  • Integrated Planning

  • Inventory Management

  • SC Financial Planning

  • Demand Planning

  • Supply Planning

  • 3PL/4PL selection and implementation

  • Network Optimization & Tech enablement

  • Control Tower (End-to-end Visibility)

  • Synchronised Planning & Smart Factory

  • Robotics & Cognitive Automation

  • Intelligent Supply & Dynamic Fulfilment

  • Direct to Consumer Market Entry logistics strategy

  • Affinity to software and technology

  • Advanced MS Office skill (Excel, Powerpoint, Word, Access, Power BI)

  • Certification/experience in one or more supply chain planning/logistics software tools (Anaplan, Manhattan, SAP IBP, Aera, Blue Yonder, Llamasoft, Kinaxis etc )

  • Working exposure to project/delivery management approaches (Waterfall, Agile);

    Technical Competencies

  • Expertise in field with excellent industry and business knowledge

  • Strong business acumen

  • Data Analysis

  • Data Integration

  • Data Governance

  • Demonstrated leadership skills

  • Sales and negotiation skills

  • Ability to manage and execute projects

  • Demonstrated execution of complex projects to profitable outcomes

  • Skilled in drafting and presenting client proposals

  • Excellent report writing skills

  • Good financial knowledge

    Behavioural Competencies

  • Exceptional communication skills, both written and verbal

  • Effective interpersonal and relationship building skills

  • Sound mentorship and coaching ability with desire to develop self and others

  • Strong client delivery focus

  • Highly adaptable, managing change and ambiguity with ease

  • Focus on quality and risk

  • Sound problem solving ability

    How to Apply

    For more information and job application details, see; Deloitte Consulting - Enterprise Technology & Performance - Supply Chain Networks - Senior Manager Jobs in South Africa

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