Debt Collector Jobs in Baba Dogo, Kenya

Our client, one of the leading online money lenders is looking for a Debt Collector who will be responsible for recovering the money owed in as little time as possible.

You will be responsible for contacting debtors and negotiating payments.

Responsibilities

Keep track of assigned accounts.

Plan a course of action to recover owed money.

Locate and contact debtors to inquire about their outstanding payments.

Negotiate payoff deadlines and payment plans.

Handle customers’ questions or complaints.

Identify gaps in the system and recommend solutions.

Build trust with debtors, when possible, to avoid future issues.

Update account status and database regularly.

Comply with requirements when legal action is unavoidable.

Requirements:

Ability to work with targets and tight deadlines

Excellent communication and people skill

Good negotiation and persuasion skills

Good knowledge of MS Office and databases

Ability to be polite and compassionate without lacking confidence

Education and special requirements:

Bachelors /Diploma in related field.

Basic Computer literacy.

MUST have a smartphone.

Android 7 and above, 32 GB storage and at least 2GB ram.

How to apply:

Interested candidates should email their updated CV clearly indicating Debt collector 16K on the email subject to

recruitment@eaglehr.co.ke

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