Danish Refugee Council Supply Chain Manager Jobs in Tanzania

Danish Refugee Council Supply Chain Manager Jobs in Tanzania



Founded in 1956, The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organization providing direct assistance to conflict-affected populations – refugees, internally displaced people (IDPs) and host communities – in more than 40 countries around the world.

DRC has been implementing emergency response projects in Tanzania since the onset of the Burundi refugee crisis in 2015 in three refugee camps in the Kigoma Region at the border with Burundi.

DRC’s integrated projects for refugees, asylum seekers and host communities comprise sectors such as Camp Coordination and Camp Management (CCCM), Protection, Water, Sanitation and Hygiene (WASH), Shelter and infrastructure, General Food Distribution (GFD) and Livelihoods.

Overall purpose of the role:

Provides coordinated and strategic leadership for all supply chain functions (Procurement, Warehousing, Logistics, Office Maintenance) and act as safety and security focal point to ensures the smooth running of all support functions to meet the program needs in line with the DRC Operations Handbook, donor and government rules and regulations.

Geographic scope: Tanzania-Kigoma Region

This role has a focus on Tanzania and ensures compliance to DRC procedures and guidelines within the country. The role contributes to the development of country strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to country operations while overseeing country activities.

Main Responsibilities:

General Management

  • The SCM oversees the day-to-day management of a team of 65 staff composed of procurement, Fleet, Warehouse, maintenance, IT, guards and cleaners, based in the DRC offices as well as based in Nduta and Nyuragusu refugee camps.

  • Ensuring all staff have clear work plans, work efficiently, are clear on required tasks and report back on their work frequently.

  • Conduct monthly meetings with all relevant support services staff either in person or online. Minute these meetings and ensure action points are acted upon.

  • Ensure support services staff communicate clearly, pro-actively with relevant stakeholders including suppliers and colleagues.

  • Conduct ongoing staff performance appraisals leading to annual appraisals using DRC’s systems, development of team capacity building plans and individual development plans as appropriate.

  • Build the capacity of team leaders and staff, developing and implementing guidance, on the job training and supervision, mentoring and coaching, working in a structured manner, planning, filing, communication, being pro-active and responsive, ensuring supply chain staff see themselves as an internal service provider to the overall operations.

  • Oversee the observance of the DRC Code of Conduct within the Supply Chain department and suppliers, ensuring that staff in the department fully understand what corruption is and are trained at least once a year on the detail of the Code of Conduct and anti-corruption measures.

  • Ensure that all Supply Chain department staff in Tanzania are aware of the procedures to whistle-blow for corruption and other breaches of the Code of Conduct, including reporting mechanism.

  • Develop and support a team spirit, ensure smooth team working between support and programme teams.

    Supply Chain

  • Ensure procurement procedures are followed including procurement plans and trackers, with timely procurement.

  • Closely follow department KPIs and ensure that monthly report submissions are timely and of high quality.

  • Constantly monitor the Supply Chain staff interaction with suppliers ensuring compliance with segregation of duties, DRC Suppliers Terms and Conditions and DRC’s Code of Conduct.

  • Ensure DRC’s supply chain process leads to the best value for money outcomes for DRC and its persons of concern, including through conducting market surveys in key categories.

  • Conduct regular visits to each procurement office to assess and support compliance and implementation of Operation Handbook volume on Supply Chain (including all updated policies on DRC intranet) across all field offices.

  • Review Tenders (National and International) documents before advertising in coordination with the regional and HQ support.

  • Provide support to field sites to manage the tendering process (TOC report, technical analysis and contract award).

  • Compile and provide monthly procurement reports to SMT and/or AMs.

  • Organize procurement trainings for non-logistics staff and refresher trainings (if/when needed) for Supply Chain staff.

  • Ensure implementation of
    DRC & external audit recommendations relating to Supply Chain components.

  • Ensure that all procurement documents are properly stored and archived to provide an appropriate audit trail for any internal and external audits.

  • Conduct market surveys in key categories to ensure that DRC is receiving best value for money.

    Logistics

  • Ensure compliance and implementation of Operation Handbook volume on Fleet Management of (including all updated policies on DRC intranet) in Kasulu and Kibondo.

  • Ensure the entire fleet in the Kigoma region is run efficiently. Advise on Fleet utilization and right sizing of fleet requirements as per program needs. This includes weekly movement plans; prioritisation of movement needs of staff and programme activities and forward planning.

  • Ensure fleet maintenance is conducted efficiently and the fleet is fuelled properly. This includes frequent and pro-active interaction with relevant UNHCR and other partner staff.

  • Provide monthly comprehensive country reports on fleet management (costs) to SMT and UNHCR.

    Assets Management

  • Ensure compliance and implementation of Operation Handbook volume on Assets and Equipment Management (including all updated policies on DRC intranet) across all field offices.

  • Provide monthly comprehensive country reports on inventory/assets to SMT.

  • Responsible for oversight of Warehouse and stocks Management.

  • Provide monthly comprehensive country report on warehouse inventory to SMT (list and stock value in hand).

  • Provide guidance in disposal methods for unused or expired commodities (broken, expired etc.).

  • Manage IT equipment and servicing, supervising IT officer.

    Site supervision and security management

  • Supervise repair and maintenance of office building, furniture, and equipment, office generator and fuel.

  • Managing guards, cleaners, and contracts with 3rd parties where applicable. Supervise guard and cleaner rosters, training.

  • Maintain keen awareness of the local security situation and any relevant safety issues; report these issues immediately to the Area Manager; provide recommendations on mitigation/ preparedness/ response measures to be taken; contribute towards programme risk analysis.

  • Communicate and coordinate with local authorities and partners on all security-related issues.

  • Support keeping Security Management Plan, Standard Operating Procedures (SOP) and Evacuation/Relocation Plans up to date.

  • Regular update MOSS and SLS for the area as required under guidelines.

  • Conducting a monthly review of the compound safety arrangements, including checking quantities medical, fire suppression equipment, and hibernation stocks.

  • Conduct refresher training on relevant SOPs with office staff.

    Planning and strategy

  • Ensure that annual planning for support services is done including the setting and meeting of targets ensuring these targets are closely aligned with programmatic needs.

  • Ensure that project planning includes relevant support service requirements (such as lead times and appropriate budgets).

  • Ensure that resource mobilization is realistic and meets the needs of support functions, using the operations budget to input into proposals.

    About you

    Qualifications and Experience

    Essential Experience

  • At least 5 years' experience in senior Supply Chain function in a Humanitarian context

  • At least 3 years' experience with people management

  • Bachelor’s degree in relevant sector and field experience.

  • Knowledge of project cycle management

  • Knowledge of supply chain management and procurement processes

  • Knowledge of budget cycle and monitoring processes

  • Knowledge of key donor policies and compliance procedures, like UNHCR, WFP, Danida

  • Experience working with DRC Dynamics or a similar ERP system

  • Full professional proficiency in English and Kiswahili

  • Excellent communication skills – both oral and written

    Competency profile

  • Compliance and Detail-oriented

  • Strong team player

  • Excellent interpersonal skills, culturally sensitive and adaptable

  • Flexible, enthusiastic and willing to learn from others

  • Understands humanitarian issues in Tanzania, and the region

  • Willing to travel to project sites in Tanzania


    How to Apply

    For more information and job application details, see; Danish Refugee Council Supply Chain Manager Jobs in Tanzania

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