Danish Refugee Council NGO Project Support Officer Jobs in Kenya

Danish Refugee Council NGO Project Support Officer Jobs in Kenya

Overall purpose of the role

The Program Support Officer (PSO) will report directly to the Head of Support Services for DRC/DDG Somalia.

S/he will be responsible for providing program, logistical, HR and administrative support to the Country Director and Senior Management Team (SMT) in Nairobi and Somalia.

The PSO will also provide support in organizing quarterly meetings and annual reviews, recording action points as well as representing DRC at meetings, when necessary.


Main Responsibilities:

  • Co-ordinate support activities between Somalia and Nairobi offices on visits, trainings, workshops or events in Nairobi, or any other official DRC business.
  • Support Somalia senior management team in coordinating activities and other day to day support at Nairobi level and maintain records and track the status of the senior management action items.
  • Receiving visitors for Somalia office at Nairobi office and facilitate conference calls, webinars and scheduling meetings with partners, donors and stakeholders.
  • Maintain and develop an effective filing system to keep records of key correspondences, organization/project reports, financial information, field level agreements and other relevant documents;
  • To prepare and participate, where required, in meetings and workshops organized at the Nairobi & regional level, including agendas and minute taking
  • To coordinate feedback and follow up on actions on behalf of senior management, with those assigned responsibilities to ensure that the tasks agreed are achieved according to the agreed deadline.
  • Support the Country Director in the implementation of the DRC Dynamics.
  • General Administration Responsibilities
    Manage Somalia assets and equipment items in Nairobi office and issue/receive to/from staff, as and when needed.
  • Assist in the recruitment process with delegated responsibilities and facilitate the process between RO and CO HR teams, as and when needed.
  • Facilitate the induction and onboarding of new Somalia staff joining at Nairobi office and provide necessary guidance & support.
  • Receive invoices and assist in the preparation of payments for suppliers, service providers, consultants and expense claim forms.
  • Support the CD in consolidating and collating required country operation information or documentation. Assist in organization of materials and information for development of projects and other important issues.
  • Liaise with and maintain smooth working relations with staff at RO support services and other departments.
  • Manage day to day administrative and support issues of Somalia office in Nairobi and serve as the focal point for all support issues on behalf of Somalia

    Experience and technical competencies:

  • Experience in office management in a similar capacity in an INGO/UN agency or in other private/public sector
  • Bachelor’s degree in any of the business related disciplines. Postgraduate degree is desired.
  • Ability to work independently and with excellent organizational, planning and time management skills.
  • High level of integrity and able to maintain strictest level of confidentiality.
  • Good interpersonal skills; ability to work in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
  • Good command of computer programs and applications
  • Ability and willingness to travel to field sites as needed.


  • Excellent written and spoken English is a must.

    About you

    In this position, you are expected to demonstrate DRC’s five core competencies:

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.
  • Collaborating: You involve relevant parties and encourage feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: You act in line with our vision and values.


    Duty Station:

  • Nairobi Office with field travels

    Reporting :

  • Head of Support Services Somalia


  • 1 year contract dependent on both funding and performance.
  • National terms and conditions apply in accordance with the Danish Refugee Council’s terms of employment for National Staff.


  • 1 January, 2019

    How to apply

    Application and CV

  • Interested candidates who meet the required qualifications and experience are invited to submit updated CV and cover letter explaining their motivation and why they are suited for the post.
  • We only accept applications sent via our online-application form on online under Vacancies.
  • Please forward the application and CV, in English through the online application on our website under vacancies no later than 12th November, 2018.
  • If you have questions or are facing problems with the online application process, please contact job@drc.dk

  • For more information and job application details, see; Danish Refugee Council NGO Project Support Officer Jobs in Kenya

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