Dangote Group Sales Operations Manager Jobs in Nigeria


Dangote Group Sales Operations Manager Jobs in Nigeria;Lead and optimize sales and marketing operations by driving efficient processes, data‑driven decision‑making, and strong cross‑functional collaboration. Manage customer service operations, oversee the Order‑to‑Cash (O2C) process, deliver actionable insights, and act as liaison between Sales, Marketing, Finance, Supply Chain, and other functions.

Key Responsibilities

Sales Operations & Business Management

  • Oversee and optimize end‑to‑end sales operations.

  • Lead O2C processes ensuring accuracy, timeliness, and compliance.

  • Support business planning, demand forecasting, and operational alignment.

  • Drive Sales & Operations Planning (S&OP) with Supply Chain and Production.

    Data Analytics, Reporting & Performance Management

  • Lead data analysis and performance tracking.

  • Develop and improve dashboards and KPIs.

  • Monitor and communicate performance indicators to management.

  • Provide insights to refine sales strategies.

    Strategy Execution & Capability Development

  • Support execution of sales strategies to drive growth.

  • Strengthen sales capability through training and coaching.

  • Ensure alignment between sales strategy and operations.

    Customer & Stakeholder Management

  • Oversee customer service operations to ensure satisfaction.

  • Drive acquisition, onboarding, and retention initiatives.

  • Act as liaison between Sales, Marketing, Finance, Supply Chain, and external stakeholders.

  • Manage customer claims and dispute resolution.

    Team Leadership & Administration

  • Ensure accountability and performance management.

  • Support employee welfare and engagement.

  • Manage staffing needs and resource planning.

  • Serve as custodian of sales tools and systems (CRM/ERP).

    Operational Governance & Continuous Improvement

  • Identify process gaps and implement improvements.

  • Ensure compliance with policies
    and audit requirements.

  • Drive continuous improvement initiatives.

    Qualifications & Experience

    Education

  • Bachelor’s Degree in Business Administration, Marketing, Economics, or related field.

  • Master’s Degree is an advantage.

    Experience

  • 6–10 years’ experience in Sales Operations, Commercial Excellence, or related roles within FMCG or manufacturing.

  • Proven experience managing O2C processes and sales analytics.

  • Strong knowledge of ERP systems (SAP) and CRM platforms.

    How to Apply

    For more information and job application details, see; Dangote Group Sales Operations Manager Jobs in Nigeria

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