Dalia Optics Receptionist Jobs in Ethiopia

Dalia Optics Receptionist Jobs in Ethiopia


Job Description

Clinic Receptionist Job Description

  • The clinic receptionist is responsible for welcoming visitors and patients to the clinic and taking necessary information from them before they are allowed to see the doctor.


  • The job description of this individual involves registering new patients by carrying out necessary documentation before they can be attended to by the doctor.

  • He/she is in charge of managing patients’ health data and other personal information.

  • The clinic receptionist’s role in the administration of a clinic also includes scheduling appointments for registered patients to see the doctor and keeping the doctor informed of his daily appointments.

  • He/she also ensures that patients are kept updated of changes in scheduled appointments.
    Receptionists are well informed about the operations and protocols of the clinic and are therefore able to provide correct answers to patients’ questions.

  • As part of clinic protocols, the receptionist collects vital information about a patient, including their health history, which is then provided to the doctor for use in determining the patient’s health condition.

  • In a situation of emergency, the receptionist will provide help to patients in distress by comforting them.

  • He/she will check them into the clinic and immediately get a doctor to attend to them.
    As part of his/her responsibility, the receptionist will also supervise repairs of faulting equipment in the clinic and ensure that all appliances are in good working condition for the clinic’s operation to run smoothly, providing an environment that is conducive to patients.

  • Maintenance of confidentiality is an important
    part of a clinic receptionist’s job.
  • Therefore, he/she is expected to handle patients’ information discreetly, keeping their files safe and accessible only to their doctors and insurance officials in the event of any insurance claims.

  • Greet and welcome visitors and patients to the clinic; make them comfortable while taking information regarding their visit to the clinic from them

  • Give appointments to patients who want to see the doctor and inform the doctor of their arrival

  • Process patients’ files, and explain the clinic’s policies to them

  • Ensure that stationery needed for the smooth operation of the reception desk are always available

  • Ensure that the clinic is opened at the appropriate time directed by the doctor and supervise cleaning of the clinic to create a clean and healthy environment

  • Direct patients to specific locations where they’ll be attended to and guide them through the clinic’s procedures

  • Ensure that patient data are accurate and are updated from time to time

  • Check stock of equipment and inform management of shortages

  • Collect revenue by recording financial information; collect charges for services; and record third party claims

  • Understand insurance packages and make necessary documents available to insurance agents when the need arises

  • Inform patients when test results have been confirmed.

    How to Apply

  • Interested candidates are welcome to apply by sending your CVs and any other supporting materials to fresh_job@dereja.com by specifying the title of the position and name of the organization you are applying to in the subject line of your email.

  • Please note that only shortlisted candidates will be contacted.

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