DAI IT Specialist Jobs in Kenya

DAI IT Specialist Jobs in Kenya

Tasks & Responsibilities

  • Local network maintenance and installation (cabling, switches and NIC configuration, TCP/IP, NAT, TCP/IP printing, windows network and domain services on TCP/IP)

  • WAN connectivity and maintenance (internet connection and services and devices configuration and maintenance)

  • Configure staff laptops for Phase 1 procurement and work with home office (OIMT) to configure additional laptops received in the field.

  • Review project office wiring and cabling requirements, and provide technical specifications for these local procurements.

  • Troubleshoot ad hoc IT requests for support in the field, including GIS equipment, mobile phones, laptops, etc.

  • Server and server application maintenance (hardware integration, Windows 2012/2016 server maintenance, Hyper-V, WSUS services, antivirus maintenance and monitoring, backup services)

  • Client computer hardware and application installation, configuration, and maintenance (laptops, desktops, MS Windows 10 Pro, MS Office Suite, IBM Notes, O365 general use and troubleshooting, and antivirus installation and troubleshooting)

  • User support and training

  • Management and supervision of support provided by local companies (ISP or other providers or IT services)

  • Regular communication with the Home office OIMT IT Operations team regarding network, system hardware, and software changes/issues/updates and user registration, updates, and termination

  • Provide assistance in procurement and evaluation of all technical equipment (including phones, copiers, etc., in compliance with DAI IT Standards and procedures

  • Administer IP PBX extensions

  • Maintain IP PBX hardware and phones

  • Communicate with OIMT IT Operations team regarding implementation of special features on the system

  • Assist office managers in properly inventorying IT equipment

  • Conduct IT assessments for beneficiaries and produce reports per DAI OIMT procedures

  • Prepare procurement specifications and
    SOWs for IT procurements per DAI standards

  • Review all IT procurement requests in TAMIS

  • Provide annual IT inventory and software audits

  • Maintain a good knowledge and understanding of all policies and procedures set forth in the activity’s Field Operations Policy Manual and DAI Operations Manual.


  • Completed college education in relevant field and minimum 7 years of relevant experience in IT system administration, maintenance, and user support.

  • PC and Server support experience.

  • Knowledge of Windows Server & Windows Client operating systems.

  • Knowledge of Hyper-V visualization platform.

  • Knowledge of Windows network services: AD. DNS, DHCP, WSUS, Print and file sharing.

  • Experience with IBM Notes Client configuration.

  • Experience with Outlook client or O365 services.

  • Knowledge of backup and restore services.

  • Physical and logical LAN and WAN infrastructure principles.

  • Communication equipment and VPN services.

  • No prior legal convictions for fraud or theft and no prior terminations for cause from a prior employer.

  • Demonstrated honesty, trustworthiness, initiative, and self-motivation handling all assigned tasks.

  • Must have English language proficiency, verbal and written.

    How to Apply

  • For more information and job application details, see; DAI IT Specialist Jobs in Kenya

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