Customer Service / Sales Executive Jobs in Kenya

Customer Service / Sales Executive Jobs in Kenya


Duties and Responsibilities

  • Day to day communication with customers

  • Processing product orders from customers

  • Receiving orders on phone

  • Telesales and closing business on phone

  • Coordinating customer’s orders for delivery

  • Working closely with sales team, delivery team and the warehouse

  • Processing invoices for all sales transactions

  • Checking prices and contracts are up to date.

  • Reporting monthly sales results to the sales team.

  • Supporting the sales force with general operations to help reach the team’s objectives.

  • Taking phone calls from customers.

  • Communicating internally important feedback from customers.

  • Processing staff timesheets

  • Other office admin duties

  • Dealing with and responding to emails.

    Key Requirements and Skills

  • Degree / Diploma in Sales & Marketing / Business Management or relevant field.

  • 2-3 years’ experience as a Sales Administrator, customer service or call center agent in a busy manufacturing or FMCG environment

  • Thorough knowledge of the Kenyan FMCG market

  • Advanced Computer proficiency and analytical skills

  • Strong interpersonal and leadership skills.

  • Planning, coordinating and organizing skills.

  • Result oriented

  • Strong interpersonal and leadership skills

  • Excellent verbal and written communication skills

  • Ability to multitask and prioritize work

  • Attention to detail

    How to Apply

  • If you meet the above qualifications, skills and experience send CV to jobs@britesmanagement.com

  • Interviews will be carried out on a rolling basis until the position is filled.

  • Only the shortlisted candidates will be contacted.

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