Customer Service / Sales Executive Jobs in Kenya

Customer Service / Sales Executive Jobs in Kenya

Duties and Responsibilities

  • Day to day communication with customers

  • Processing product orders from customers

  • Receiving orders on phone

  • Telesales and closing business on phone

  • Coordinating customer’s orders for delivery

  • Working closely with sales team, delivery team and the warehouse

  • Processing invoices for all sales transactions

  • Checking prices and contracts are up to date.

  • Reporting monthly sales results to the sales team.

  • Supporting the sales force with general operations to help reach the team’s objectives.

  • Taking phone calls from customers.

  • Communicating internally important feedback from customers.

  • Processing staff timesheets

  • Other office admin duties

  • Dealing with and responding to emails.

    Key Requirements and Skills

  • Degree / Diploma in Sales & Marketing / Business Management or relevant field.

  • 2-3 years’ experience as a Sales Administrator, customer service or call center agent in a busy manufacturing or FMCG environment

  • Thorough knowledge of the Kenyan FMCG market

  • Advanced Computer proficiency and analytical skills

  • Strong interpersonal and leadership skills.

  • Planning, coordinating and organizing skills.

  • Result oriented

  • Strong interpersonal and leadership skills

  • Excellent verbal and written communication skills

  • Ability to multitask and prioritize work

  • Attention to detail

    How to Apply

  • If you meet the above qualifications, skills and experience send CV to

  • Interviews will be carried out on a rolling basis until the position is filled.

  • Only the shortlisted candidates will be contacted.

    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to NGO Jobs in Africa.

    Scholarship 2020/21

    Undergraduate Scholarships 2020/2021
    Masters Scholarships,
    PhD Scholarships,
    International Scholarships.