Customer Service Representatives - Portuguese Jobs in Kenya

Customer Service Representatives - Portuguese Jobs in Kenya

(MUST be Fluent in Portuguese)

  • Our client is multinational insurance company looking for looking for Customer Service Representatives proficient in Portuguese to deliver a high-quality customer centric service offering to clients across the world.

    Key Responsibilities

  • Checking e-mails and answer the most pressing questions of your key accounts.

  • Update customers details into the system.

  • Attend a team meeting.

  • Keep your customer records up-to-date

  • Answer incoming calls or call customers.

  • Recommend improvement on processes.

  • Rewrite your priority checklist to make sure the deadlines of this week are met.


  • Proficient in Portuguese. Have a degree (preferably in languages) or similar level by experience and an excellent knowledge of English.

  • Possess excellent attention to detail.

  • An expert in delivering an excellent customer experience.

  • Quick to learn new software applications.

  • Have strong interpersonal skills with excellent written/verbal communication skills

  • A positive thinker who is used to working meticulously against tight deadlines

    How to Apply

  • Applications:

    Deadline: 20th July 2020

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