Customer Service Representative Jobs in Kenya
Our client a manufacturing company seeks to appoint highly energized, suitably qualified and ambitious individuals to join their expanding, dynamic and highly motivated team as Customer Service Representatives.ResponsibilitiesTo provide excellent customer service in sales and after-sales situations
To respond to general customer inquiries and complaints in a timely manner and to resolve issues to satisfaction of customer based on company policy
To project a professional company image
Answer phone calls in a professional manner
Accurately respond to questions and assist customers with product information
Assist customers with their billing and payments needs
Maintaining a professional appearance, behavior, and conduct
Effectively work with peers in a team focused environment
Perform other duties as required
Skills And Competencies:
Resulted -orientation of adjectives
High implementation capability
Good problem analysis and problem solving skills
Work related capability:
Good (verbal and written) communication skills and Interpersonal Skills
Ability to maintain confidentiality
Work effectively to support various levels of management.
Good social fit within the region of operation
Customer Service Representative Job
Bachelor’s degree or Diploma
Some training in Customer Service is key
Fluency in English and Swahili
Prior customer service experience preferred
How to Apply
Qualified candidates to forward CVs stating their experience, qualifications and skills to firstname.lastname@example.org
Only the shortlisted candidates will be contacted
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