Customer Service Executives Jobs in Kitengela, Kenya
Customer Service Executives Jobs in Kitengela, KenyaJob Title:Customer Service Executives
Our client is an online market place targeting sellers and buyers to interact on the platform.
They are based in Kitengela town and looking to hire a team of 30 young and energetic customer service executives.To provide excellent customer service in sales and after-sales situations
Duties and Responsibilities:
To respond to general customer inquiries and complaints in a timely manner and to resolve issues to satisfaction of customer based on company policy
Be involved in telesales and online marketing
Follow up on customers
To project a professional company image
Accurately respond to questions and assist customers with product features
Assist customers with their payments needs and accepting payments
Maintaining a professional appearance, behavior, and conduct
Effectively work with peers in a team focused environment
Perform other duties as required
Form four and above
Excellent communication skills
Time management skills
Ability to close a sale on phone/online
Must have a smart phone or a laptop
The team will be trained
How to Apply
Qualified candidates to forward CVs to firstname.lastname@example.org 3rd May 2019
Only the shortlisted candidates will be contacted
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