Customer Service Associates Jobs in Nairobi, Kenya
Customer Service Associates Jobs in Nairobi, KenyaJob Vacancies:Customer Service Associates
Screening and moderating user submitted content, answering support requests and performing support functions.
Moderating and screening written user content on Profiles
Moderating and screening user submitted photos
Answering Online Help Requests
Answering Incoming Telephone calls and support requests
Processing Testimonials (depending on language)
Various support tasks assigned
Maintaining high level professionalism with clients
Key Skills and Qualifications
Must be a continuing student from public university i.e. preferably 1st Year or 2nd Year.
Must be Internet and Computer literate.
Ability to respond promptly to customer inquiries
A passion for Customer Service with outstanding problem-solving skills, documentation skills, quality focus, as well as information analysis skills.
Outstanding work ethics (reliable, motivated, professional and ability to work under minimum supervision)
Ability to handle and resolve customer complaints promptly
Ability to work with multiple tabs and multiple browsers efficiently in a web browser-based support system (speed and accuracy are important)
Knowledge of foreign languages will be an added advantage.
Must be willing to work on shift and on part-time basis.
Ladies are highly encouraged to apply.
How to Apply
To apply, send your CV only to firstname.lastname@example.org before 30th April 2019.
Clearly indicate the exact position (Customer Service Associate) applied for and your minimum salary expectation on the subject line.
NB: Flexi Personnel does not charge candidates for job placements.
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