Customer Relations Officer Jobs in Mombasa, Kenya
Customer Relations Officer Jobs in Mombasa, KenyaJob Title: Customer Relations Officer – Mombasa
Our client is a medium sized FMCG company that deals with salt is seeking to hire a Customer Relations Officer.
They are looking to hire a Customer Relations Officer who is able to handle client queries, represent the company and follow up on payments with occasional travels.Promote active utilization of the company’s products to existing and potential clients.
Follow up on payments with occasional travels
Effectively manage and expand the relationships with existing clients and bringing in new partnerships from existing portfolio so as to ensure business growth and continuity
Resolve client queries in a timely and appropriate.
Submit weekly progress reports and ensure data is accurate.
Forecast sales targets and ensure they are met.
To ensure compliance with both internal and external regulatory requirements
A Diploma / Bachelor’s degree in any field
A minimum of 2 years in Customer Care / service within the Manufacturing sector
Good knowledge of MS Office programs (Word, Excel)
Energetic, motivated, and detail oriented
Good communication skills
People Management Skills
Self-starter with a good business sense
A creative and proactive approach towards challenges
Ability to influence and build relationships at all levels especially with external customers
Independent, resourceful and possess high drive to excel
A high sense of responsibility, accuracy, and commitment
How to Apply
If you are up to the challenge, possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Customer Relations Officer – Mombasa) to firstname.lastname@example.org on or before Saturday 16th March 2019
Kindly indicate current/last salary on your CV
N.B: We do not charge any fee for receiving your CV or for interviewing
Only candidates short-listed for interview will be contacted.
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