Customer Relations Officer Jobs in Mombasa, Kenya

Customer Relations Officer Jobs in Mombasa, Kenya

Job Title:
  • Customer Relations Officer – Mombasa
  • Mombasa

    Our client is a medium sized FMCG company that deals with salt is seeking to hire a Customer Relations Officer.

    They are looking to hire a Customer Relations Officer who is able to handle client queries, represent the company and follow up on payments with occasional travels.


  • Promote active utilization of the company’s products to existing and potential clients.
  • Follow up on payments with occasional travels
  • Effectively manage and expand the relationships with existing clients and bringing in new partnerships from existing portfolio so as to ensure business growth and continuity
  • Resolve client queries in a timely and appropriate.
  • Submit weekly progress reports and ensure data is accurate.
  • Forecast sales targets and ensure they are met.
  • To ensure compliance with both internal and external regulatory requirements

  • A Diploma / Bachelor’s degree in any field
  • A minimum of 2 years in Customer Care / service within the Manufacturing sector
  • Good knowledge of MS Office programs (Word, Excel)
  • Energetic, motivated, and detail oriented
  • Good communication skills
  • People Management Skills
  • Self-starter
    with a good business sense
  • A creative and proactive approach towards challenges
  • Ability to influence and build relationships at all levels especially with external customers
  • Independent, resourceful and possess high drive to excel
  • A high sense of responsibility, accuracy, and commitment

    How to Apply
  • If you are up to the challenge, possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Customer Relations Officer – Mombasa) to on or before Saturday 16th March 2019
  • Kindly indicate current/last salary on your CV
  • N.B: We do not charge any fee for receiving your CV or for interviewing
  • Only candidates short-listed for interview will be contacted.

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