Customer Quality Follow Up Executive Jobs in Kenya

Customer Quality Follow Up Executive Jobs in Kenya

Job Summary

  • Our client, a manufacturing company along Mombasa road, Nairobi is looking to hire a Customer Quality –Follow up executive with his key role being to ensure adherence of specifications and quality procedures at all stages are followed in the production process to customer satisfaction.

  • Her main duty will be Customer liaison Customer quality follow-up and Customer site visits

    Duties and Responsibilities

  • Perform consistency test (Dimensions, wall thickness, section weights, top load etc) on critical products

  • Perform consistency test (Dimensions, closing torques) on our injection products and maintain test record.

  • Perform consistency test (Dimensions, wall thickness, AA, eccentricity, polarized light, weights etc) on our preform range of products and maintain test record as per customers and internal specifications.

  • Collect quality data (wall thickness, section weights, top load, dimensions etc.) of all products Safepak produces and keep data in soft copy. Trials included

  • Liaise with QM in maintaining a database of trials, experiments and other Quality records in soft copy.

  • Approve daily the process control data on the shop floor

  • Maintain a statistical process control SPC monitoring critical process control parameters.(MC humidity,Temps,chiller drier temps,

  • Evaluate critical test on spreadsheets for consistency

  • Assist in maintaining Quality traceability reports of all machines

  • Preform machines

  • PET bottles machine

  • Injection, machines

  • Laboratory house keeping

  • Participate actively in audit preparations

  • Prepare box packaging tags and approvals

  • Conduct internal training, sensitization and evaluation on effectiveness of training on all the packers on quality and
    safety related issues.

  • Participate actively in any technical committees & meetings

  • Enforce IMS (ISO 9001;2008,ISO 22000 & ISO 14001:2004)systems procedures on area of work & and assist in enforcing GMP in the production floor

  • Perform consistency test (Dimensions, wall thickness, eccentricity, polarized light, weights etc.) on our preform range of products and maintain test records as per our sampling plan & clients specs

  • Perform AA analysis on preforms and update Certificates of analysis

  • Prepare laboratory standard operating procedures

    Key Requirements and Skills

  • Excellent communication skills/ customer service skills

  • Strong character and very confident

  • Good exposure in Quality Assurance/lab technician knowledge

  • Exposure in field work & pharmaceutical industry

  • Proficient in data analysis, interpretation & presentation

  • Degree/Diploma in Food science & Technology/Analytical Chem/Bio Chem/Industrial Chem.

  • Good knowledge of MS Office applications

  • Team player

  • Reliable and Trustworthy

    How to Apply

  • If you meet the above qualifications, skills and experience send CV to

  • Interviews will be carried out on a rolling basis until the position is filled.

  • Only the shortlisted candidates will be contacted.

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