Customer Care Officer Jobs in Kenya

Main Purpose of the Job (Job Summary): A customer care officer is the primary point of contact between a business and its customers. If customers want to place an order, find information, get advice, return a purchase or make a complaint, they will invariably talk to a customer service officer.


Customer Care Officer Job Responsibilities

  • Making sure every customer who comes through the door leaves happy,
    Provides help and advice whenever they can.
  • Answering queries and offering information,
    Involves a lot of interaction with the general public (as well as with colleagues) .
  • Keep up-to-date with all the latest products and promotions so you can explain it to customers who may be interested.

    Requirements for the Customer Care Officer Job

  • At least Diploma holder in Customer Service/ business Admin/ business management or related course.
  • Customer service experience
  • Proficiency in computer skills
  • At least 2 years’ relevant working experience
  • High degree of integrity, a team player with effective communication skills
  • Knowledge of customer service principles
  • Ability to interact at all levels.
  • Ability to handle pressure.
  • Confidence and self-assurance.
  • Excellent planning and organizational skills.
  • Utalii graduate an added advantage

    How to Apply

    If qualified send CV only quoting the job title on the subject (CUSTOMER SERVICE OFFICER) to jobscglltd@gmail.com OR italglobaljobs@gmail.com stating the expected salary.

    Only the shortlisted candidates will be contacted.

    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs in Kenya.