CTG Deputy Country Manager Jobs in South Sudan

CTG Deputy Country Manager Jobs in South Sudan

CTG overview:

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa.

Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.
Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Overview of position:

CTG supports & manages humanitarian projects in fragile & conflict affected countries around the world. With past performance in 15 countries from the Middle East, Africa, Europe, Asia & Central & South America, we offer a holistic fabric of project management, implementation & support.

Skilled in emergency response to crises such as the Ebola outbreak in West Africa, we have the ability to act quickly (crisis response teams can be on the ground in 24 hours) & to establish structured operations in high risk environments. CTG recruits & manages qualified, skilled teams with extensive experience operating in challenging conditions.

CTG has a requirement for a dynamic manager who can lead the current operations & client growth of our South Sudan operations with support from the company’s Global & Regional Head Quarters (G & RHQ).

The Deputy Country Manager (DCM) will be a key person in achieving senior management’s vision & objectives in managing the companies Field Support Services (FSS). It is your sole responsibility to maintain comprehensive oversight & management of these core functions ensuring the company & its activities have the requisite candidates available & the recruitment, personnel management & HR systems are in place.

The person will also ensure that all staff under his / her management will operate in compliance with all company policies & procedures, which have been established to meet our ever evolving requirements to provide quality services to our clients.

Role objectives:

The DCM should expect frequent travel throughout South Sudan to support ongoing & potential new clients & to other locations as per company’s requirements. Some business travel may require longer periods during business development & new contract opportunity periods to support establishment, mobilization & implementation to operational phases pertaining to clients demands.

There will be a requirement for travel from time to time to other of the company’s offices / GHQ (the latter being based in Dubai) as well as to other countries within the wider East Africa region as potential business opportunities might arise in such countries.

It is the responsibility of the DCM to manage the immediate response for any unplanned, in country client meetings & act as CTG’s representative, in relations to project expansion, issues, problems & general day to day client relationship management, working with our client’s staff to expand the services provided to their organization & updating them on new CTG initiatives & services.

Provide the Country / Regional Manager with insight to all program areas, (& into any other areas, which CTG expands in South Sudan) & closely monitor all aspects of ongoing programs. Other responsibilities include:

Program management & new program / project mobilization:

  • Upon appointment, train & throughout employment, mentor, all South Sudan staff to provide the turnkey & niche HR capabilities which CTG has agreed to provide to each client under their portfolio.

  • Provide initial direction to South Sudan based portfolio team responsible for all logistics (ensuring flights booked correctly, visas, accommodation etc.) for consultant’s deployments to theater (ensuring deployment dates are met & best price obtained).

  • Provide timely & accurate weekly reports to the Country
    / Regional Manager:

  • Work to ensure staff & consultant morale is maintained & conduct performance evaluations for permanent CTG staff that are under your direct management.

  • Resolve any staff & consultant disputes & disagreements & enforce disciplinary measures as necessary & in liaison with the Director of Operation.

  • Be part of the planning team responsible for the establishment of operations in new areas of South Sudan which shall include, but not limited to, developing CTG staff positions, scoping of locations / sites, procurement & development of new country specific procedures.

  • Coordinate the in country procurement for operational offices.

    Safety, security & awareness coordination:

  • Serve as the security focal point in South Sudan & monitor security situations, in liaison with local authorities, local national staff & any other appropriate sources & provide security guidance & advice to our consultants & staff, both internationals & locals alike, assuring that our security & safety procedures are updated, monitored & adhered to by all.

  • Assist in the facilitation of security transport for our international staff & consultants, whilst ensuring that we remain within our client approved budgets & in liaison with our client’s security representatives.

  • Support our Field Security Officer (FSO) with crisis management, including evacuation & medical assistance, of CTG staff & consultants operating in South Sudan.

  • Conducting formal investigations into incidents, operational, disciplinary or administrative as required.

  • Ensure the account management team have the appropriate induction training national & international staff are then correctly briefed on the country of service, local laws & environment, security, safety, the client & CTG’s role prior to contract commencement / mobilization.

  • Ensure operational, evacuation & security SOPs are maintained to ensure they meet current demands of our clients in support of CTG International Consultants (IC's) & identify local safe havens in all areas of operations.

  • In liaison with the Senior Management Team (SMT), determine areas of safe operation & enforce safety & security policies & procedures.

    Company secretarial & other responsibilities:

  • Responsible for maintaining the business’s legal establishment in South Sudan, dealing with Ministries of Labor, Ministries of Finance, Ministries of Foreign Affairs & other government (govt.) bodies / establishments to ensure CTG’s legal registration, taxation & financial affairs are effectively managed, compliant & implemented with due considerations to business continuity.

  • Liaison with the GHQ HR Officer on all personnel management matters for all permanent staff, dealing with TOR / appointment planning, recruitment, contracting, grievances & dismissals, performance monitoring, pay rises / promotions, annual leave planning, visas / work permits & any other personnel management item for internal permanent staff members in South Sudan.

  • Ultimate approval or agreement from Executive Leadership Team (ELT) for any financial, grievance / dismissal / staffing changes or crisis related matter.

  • Oversee all asset management, including staffing, equipment (generators, utilities, internet, etc.), furniture, guesthouse rentals / arrangements, security, driver tasks & other matters are all managed efficiently & within budgetary constraints.

    Project reporting:

    The Deputy Country Manager will report into the Regional Manager.

    Key competencies:

  • Bachelor's Degree in in Business Administration, HR or related field.

  • Minimum of 5 years of demonstrable relevant Human Resources.

  • Minimum of 2 years of experience in Africa / South Sudan (desirable).

  • Fluency in English. French & Arabic is an asset.

  • Experience in HR processes & applications, exposure & expertise in HR systems data analysis & analytical skills required.

  • Must be well versed in all MS Office applications & experienced in producing reports for management.

  • Self starter with good initiative & multitasking skills who pays attention to the details, demonstrated ability to troubleshoot & resolve problems, excellent spoken & written ommunication.

    How to Apply

    For more information and job application details, see; CTG Deputy Country Manager Jobs in South Sudan

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