CSIR Manager: Planning and Service Monitoring and Evaluation Jobs in South Africa
CSIR Manager: Planning and Service Monitoring and Evaluation Jobs in South Africa
About the jobThe CSIR has a vacancy for Manager: Planning and Service Monitoring and Evaluation in the Legal, Compliance and Business Enablement portfolio.
The incumbent will lead and manage the planning, co-ordinating and controlling of all Facilities Management and Security Services activities/projects, which include service monitoring and evaluation. The position report to Group Manager: Facilities Management and Security Services and is based in Pretoria.
Key responsibilities
Leadership
Develop and implement the FM&SS Strategic and Operational plans
Develop, implement and drive the FM&SS Planning and Service Monitoring and Evaluation of strategy and plan
Generate and provide necessary Reports on FM&SS
Manage and develop staff
Planning, Monitoring and Evaluation
Plan, co-coordinate and manage all Facilities Management and Security Services activities and projects;
Ensure processes and procedures are in place for all major activities;
Oversee all Facilities Management and Security Services service standards;
Evaluate Facilities Management and Security Services service delivery against service level targets;
Monitor staff utilisation ratios and make necessary improvements;
Monitor progress of capital projects against plan;
Monitor and report on all Facilities Management and Security Services Key Performance Indicators;
Track, monitor and report on CSIR infrastructure backlog maintenance and make recommendations for addressing backlog;
Provide input into FM&SS departments’ budgets;
Oversee the development of weekly and monthly plans in place for technical staff;
Oversee the maintenance of assets and a productive workforce by anticipating and eliminating potential delays through planning and coordination of workforce, parts and equipment access;
Regularly assess quality of planning, recording and archiving in line with ISO quality standards;
Initiate and implement
organisational improvement plans for maintenance & technical services.
Manage requests and approvals for funds for maintenance and refurbishment tasks within approved budget.
Responsible for maintenance planning and scheduling to ensure appropriate resource allocation.
Stakeholder Relationship Management
Engage with internal and external stakeholder on matter related to stores Engineering and Security Services; and
Build effective working relationships with managers, peers, team members, customers and suppliers.
SHEQ Management/Alignment
Ensure compliance with SHEQ regulatory requirements and standards in area of responsibility;
Implement corrective action where deviations occur; and
Identify risks, implement, and drive mitigation plans for the organisation.
Management responsibilities
Manage central FM&SS Stores and associated services;
Manage, mentor, coach and play an advisory role for staff growth and development;
Conduct performance management of the team;
Dispute resolution; and
Ensure optimal resource deployment.
Financial management
Develop and manage FM&SS Planning and Service Monitoring and Evaluation Department budget and ensure compliance with financial legislative requirements.
Qualifications, skills and experience
A Bachelor’s degree or equivalent in commercial, business administration, project management or engineering or any relevant qualification;
At least five years’ management experience in facilities planning and service monitoring and evaluation, including a sound track record in the following:
People management;
Project management;
Financial management;
Operational plan and implementation;
Resource planning;
Customer service orientation; and
Understanding industry standards and regulations.
Experience in development and implementation of service level agreements and service catalogues;
Knowledge of planning systems and experience on the following:
Project management;
Quality management;
Contract management;
Service delivery;
Occupational, Health, Safety Act;
How to Apply
For more information and job application details, see; CSIR Manager: Planning and Service Monitoring and Evaluation Jobs in South Africa
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to NGO Jobs in Africa.
