Crown Beachfront Vipingo Night Auditor Jobs in Kenya

Crown Beachfront Vipingo Night Auditor Jobs in Kenya; To supervise day‑to‑day housekeeping operations by ensuring guest rooms, public areas, and back‑of‑house areas are maintained to the highest standards of cleanliness, hygiene, and presentation, while promoting exceptional guest satisfaction and operational efficiency.

Key Duties & Responsibilities

Supervise housekeeping staff and allocate daily cleaning assignments.

Inspect guest rooms, public areas, and back‑of‑house areas for compliance with standards.

Coordinate room cleaning schedules to ensure timely readiness for guests.

Monitor housekeeping supplies and requisition materials as required.

Ensure adherence to SOPs and health and safety regulations.

Train, coach, and evaluate staff to maintain service excellence.

Handle guest requests and complaints promptly and professionally.

Coordinate with Front Office on room status and guest requirements.

Monitor proper use and maintenance of equipment and supplies.

Conduct routine inspections and prepare housekeeping reports.

Ensure lost and found items are properly recorded and managed.

Promote efficient use of materials to minimize wastage.

Perform any other duties assigned by the Executive Housekeeper.

Key Performance Indicators (KPIs)

Guest satisfaction ratings on cleanliness.

Room inspection compliance scores.

Timeliness of room readiness.

Number of complaints related to housekeeping.

Staff productivity levels.

Compliance with SOPs.

Inventory control of supplies.

Cleanliness audit scores.

Reduction in wastage of materials.

Timely completion of daily schedules.

Education, Skills & Experience

Diploma in Hospitality Management, Housekeeping Management, or related field.

Bachelor’s degree is an added advantage.

Minimum 3 years’ housekeeping experience, preferably in hospitality, with at least 1 year in a supervisory role.

Sound knowledge of housekeeping operations, cleaning standards, inventory management, and health & safety practices.
How to Apply

Interested and qualified candidates are invited to submit a signed application letter, a comprehensive and up-to-date Curriculum Vitae (CV), and certified copies of their academic and professional certificates.

Kindly note:

Applications should be sent via email to: hr@beachfrontvipingo.com

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