Creative Associates International Office Manager jobs in Nigeria

Creative Associates International Office Manager jobs in Nigeria


Overview

  • Creative Associates seeks an Office Manager for an anticipated regional project in West Africa.

  • The Office Manager will be responsible for overseeing areas of human resources and operations out of Nigeria.

  • S/he will organize and coordinate office operations procedures to optimize program effectiveness and efficiency.

  • S/he will lead Human Resources (HR) practices and objectives that will foster a high-performance team culture that emphasizes employee engagement, performance management, and the recruitment and ongoing professional development of project staff.

  • The Office Manager will be responsible for intra-office communication, streamlining administrative and operational procedures, inventory control management, and staff supervision.

  • The Office Manager is also responsible for the maintenance of processes and metrics that support the achievement of the project’s goals which includes ensuring compliance with Creative and donor/client human resources policies, procedures, and regulations.

    Project Summary

  • Creative Associates International (Creative) will be implementing an anticipated regional project - Reacting to Early Warning and Response Data in West Africa II (REWARD II) - to (1) provide capacity building to the Economic Community of West African States’ (ECOWAS) National Centers for the Coordination of Response Mechanisms (NCCRMs) to enhance conflict early warning and response systems; and (2) support national and local stakeholders in five countries to mitigate electoral conflict triggers before they escalate into violence.

    Reporting and Supervision:

  • The Office Manager will report to the Chief of Party (COP), located in Abuja, Nigeria.

    Responsibilities

  • Ensure program operations, workplans and activities in target countries are in alignment with established project policies and expectations; maintaining constant communication and coordination with COP;

  • Compile and review budgets, solicited quotations, negotiations, and analysis to recommend vendors for delivery of goods and materials to grantees; oversee delivery and tracking of procurement and inventory;

  • Manage HR office operations ensuring compliance with Creative and client HR rules and regulations;

  • Lead the full-cycle recruitment process including finalization of job descriptions, advertisement of vacancies, review of applicants, scheduling and conducting interviews alongside project senior management, checking candidate references, and collecting new hire documents;

  • Onboard new project hires;

  • Manage employee benefits enrollment and ensure all inquiries and challenges faced by employees regarding their insurances are handled;

  • Coordinate the performance evaluation process;

  • Provide information and advice to project staff regarding HR policies and procedures;

  • Coordinate staff
    training and establish staff development plans based on staff appraisals and evaluations;

  • Receive and log grievances or complaints from employees;

  • Consult with HQ HR Operations Manager and legal counsel regarding difficult cases and provide recommended solutions prior to forwarding complaints to management for review;

  • Provide oversight related to the updating of personnel files and other related HR documents including employment agreements, amendments, timesheets, calendar holidays and leave;

  • Provide information as required by Compliance Officers/Auditors during audits; and

  • Perform other duties as assigned.

    Qualifications

  • Bachelor's Degree in Human Resources, Business Administration, or a related field;

  • At least six (6) years of HR and operations experience and eight (8) years of general work experience;

  • Experience working on USAID or similar internationally funded programs;

  • Strong knowledge of U.S. Government procurement rules and regulations;

  • Strong ability to use and develop management and tracking systems;

  • Excellent communication and interpersonal skills.

  • Excellent record-keeping and documentation skills;

  • Demonstrated knowledge of Nigerian local labor law;

  • Proficiency with Microsoft Office; and

  • Fluency in English is required; Fluency in French is desired.

    How to Apply

  • Interested and qualified candidates should send their CV and Cover Letter to:

  • Recruit@westafricatih.com Using the "Job Title" as the subject of the mail. CVs will be reviewed on a rolling basis.

    Note

  • Local candidates are strongly encouraged to apply. Only finalists will be contacted. No phone calls, please.

  • Creative Associates International Inc. is an Equal Opportunity Employer: Disability/Veteran


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