CPF Financial Services Debt Control Assistant Jobs in Kenya

Overall Purpose

Responsible to the Debt Control Officer, for the
provision of technical and administrative support to the debt control section.

Core Duties and Responsibilities

Provide support to the Debt Control Officer in
debt collection

Prepare remittance and debt movement schedules

Establish gaps in the contribution schedules and
communicate the same to Sponsors.

Support the Debt Control Officer in the
generation of Contribution Demand Notices.

Support the Debt Control Officer in the receipt
allocations.

Debt collection e,g loading of contributions and
attending to the customer care front, sponsor
visits, calling sponsors, etc.

Undertaking debt reconciliations and generating
appropriate adjustments

Draft correspondences to debtors

Handle queries and promptly resolve enquiries
and issues raised by debtors and sponsors.

Compute and generate penalty demand notices as
requested.

Negotiate the recovery of debt, prepare and
follow-up of debt repayment agreements and
determine action within delegated limits.

Support in producing monthly statements to all
debtors and send them to respective clients.

Perform any other duties that

may be assigned
from time to time

Minimum Qualifications

CPA II or Similar qualification

A Bachelor’s degree in Accounting, Finance or
related subject.

Professional training in debt control management.

Minimum one years’ experience in a collection /
recovery role

Key Competencies

Knowledge and understanding of the pensions
industry.

Knowledge of debt recovery procedures
including legal procedures related to debt
collection.

Knowledge and understanding of the debt
control processes and procedures

Strong interpersonal, communication and
reporting skills.

How to Apply

For more information and job application details, see; CPF Financial Services Debt Control Assistant Jobs in Kenya

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