Counter Sales Representative Jobs in Nairobi, Kenya
Counter Sales Representative Jobs in Nairobi, KenyaJob Title: Counter Sales Representative
Follow up on customer quotations to secure orders
Sell products over the counter and over the phone where applicable
Invoice products accurately and ensure correct products are supplied, communicate with customer to collect products when applicable
Maintain contact with customer until order completion
Inform and follow up with customer and supervisor on delivery problems and outstanding orders
Understand policy on product returns and ensure necessary approvals obtained from supervisor prior to acceptance and receipt
Take responsibility for general customer experience and wellbeing.
Additional functions and/or overtime must be carried out where necessary in order to satisfy customer demands as appropriate
Adhere to company policies and stipulations
Promote and practice good housekeeping
Ensure accuracy at all levels of sales chain.
Receive and review feedback from customers and follow up to ensure customer satisfaction.
Able to work with the managers to investigate customer complaints and concerns arising & suggesting appropriate solutions.
Diploma in sales and marketing..
2-3 years experience in a similar position
Must be customer focussed and be a team player
Experience working in manufacturing industry will be an added advantage
Good time management skills
Highly accurate in tallying of items and neat in handling of paperwork
Ability to Maintain high quality standards at all times
Basic Computer Skills. Experience working with SAGE and/or quickbooks will be an added advantage
Problem solving skills and willing to go the extra mile to serve the customer
How to Apply
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Counter Sales Representative – Manufacturing) to email@example.com before 27th September 2018.
Kindly indicate current/last salary on your CV.
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