Counter Sales Representative Jobs in Nairobi, Kenya

Counter Sales Representative Jobs in Nairobi, Kenya

Job Title:

  • Counter Sales Representative


  • Nairobi


  • Follow up on customer quotations to secure orders
  • Sell products over the counter and over the phone where applicable
  • Invoice products accurately and ensure correct products are supplied, communicate with customer to collect products when applicable
  • Maintain contact with customer until order completion
  • Inform and follow up with customer and supervisor on delivery problems and outstanding orders
  • Understand policy on product returns and ensure necessary approvals obtained from supervisor prior to acceptance and receipt
  • Take responsibility for general customer experience and wellbeing.
  • Additional functions and/or overtime must be carried out where necessary in order to satisfy customer demands as appropriate
  • Adhere to company policies and stipulations
    Promote and practice good housekeeping
  • Ensure accuracy at all levels of sales chain.
  • Receive and review feedback from customers and follow up to ensure customer satisfaction.
  • Able to work with the managers to investigate customer complaints and concerns arising & suggesting appropriate solutions.


  • Diploma in sales and marketing..
  • 2-3 years experience in a similar position
  • Must be customer focussed and be a team
  • Experience working in manufacturing industry will be an added advantage
  • Good time management skills
  • Highly accurate in tallying of items and neat in handling of paperwork
  • Ability to Maintain high quality standards at all times
  • Basic Computer Skills. Experience working with SAGE and/or quickbooks will be an added advantage
  • Problem solving skills and willing to go the extra mile to serve the customer

    How to Apply

  • If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Counter Sales Representative – Manufacturing) to before 27th September 2018.
  • Kindly indicate current/last salary on your CV.

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