Cosmopolitan SACCO Branch Managers Jobs in Kenya

Cosmopolitan SACCO Branch Managers Jobs in Kenya

Job Description:

The Branch Manager is responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the SACCO’s objectives

Duties of a Branch Manager

  • Direct all operational aspects including service channel operations, customer service, human resources, administration, marketing and sales
  • Assess local market conditions and identify current and prospective sales opportunities
    Develop forecasts, financial objectives and business plans
  • Meet performance goals and metrics
  • Manage budget and allocate funds appropriately
  • Bring out the best of branch’s personnel by providing training, coaching, personal development and motivation
  • Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
  • Address customer and employee satisfaction issues promptly
  • Adhere to high ethical standards, and comply with all regulations/applicable laws
  • Network to improve the presence and reputation of the branch and company
  • Stay abreast of competition and provide reports on market movement and penetration
  • Addressing customer service issues as raised by members
  • Work closely with sales teams at the branch to supervise train and advise

  • Proven branch management experience, as a branch manager or similar role
  • Sufficient knowledge of modern management techniques and best practices in channel management
  • Ability to meet targets and goals
  • Familiarity with SACCO rules and regulations
  • Excellent organizational skills
  • Results driven and customer focused
  • Leadership and human resources management skills

    Preferred Qualifications
  • Relevant degree/diploma and certifications.
  • Relevant Professional Qualifications
  • Professional Membership(s) will be an added advantage.
  • Above 30 years of age.
  • Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.
  • It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

    How to Apply
  • Market yourself by sending a one-page cover letter about yourself and achievement to date together with your CV & I.D. Card (in PDF format as one document) clearly indicating “Branch Manager” on the subject line to or before 8th November 2019 at 5:00 p.m.
  • Only shortlisted candidates shall be contacted.

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