Corporate Staffing Services Telesales Representative Jobs in Kenya

Corporate Staffing Services Telesales Representative Jobs in Kenya

  • Our client is an International company that works with Educational Institutions providing effective services to students pursuing vocational & higher education abroad.

  • They seek to hire an experienced and result-oriented Telesales Representative who will be responsible for making sales calls with an aim of increasing revenues and meeting the set sales targets.

    Roles and Responsibilities

  • Contact potential or existing customers to inform them about the company services and products

  • Answer client questions about services offered and availability.

  • Ask questions to understand customer requirements.

  • Enter and update customer information in the database

  • Handle grievances to preserve the company’s reputation

  • Keep records of calls and note useful information

  • Engage customers by finding their needs, clarify information and resolve any complaints that a customer may have.

    Skills & Qualifications

  • Bachelor’s degree in Business Administration or related field

  • Proven experience as telemarketer or similar sales or customer service role

  • At least 2 years’ experience in Telesales, Call Center or customer service, role

  • Experience working within International Education industry though not a prerequisite would be handy

  • Proven track record of successfully meeting sales quotas preferably over the phone

  • Working knowledge of relevant computer applications and telephone systems

  • Excellent communication and presentation skills

  • Proficient in English

  • Skilled in negotiation and dealing with complaints

  • Persistent and results-oriented

  • Patient and able to handle customer rejection

    How to Apply

  • For more information and job application details, see; Corporate Staffing Services Telesales Representative Jobs in Kenya

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