Corporate Staffing Services Field Operations Assistant Jobs in Kenya

Corporate Staffing Services Field Operations Assistant Jobs in Kenya

About PowWater

PowWater is a mobile technology platform connecting high-quality water vendors with customers in Kenya (and soon to be East Africa & beyond) for a transparent, reliable, and high-quality water purchasing experience. Funded by Boost VC, Goodwater Capital, Blue Collective, and The Bill & Melinda Gates Foundation.

About the role

If you are passionate about empowering the world through sustainable safe drinking water, then read on! We are looking for a Field Operations Assistant to join our team and support PowWater by managing the day-to-day requirements in the field.

The Field Operations Assistant will be responsible for ensuring that high-quality service is delivered. We are looking for someone who values compassion, transparency, challenges, and trust and is a high achiever because this position will entail full autonomy and reporting directly to the Operations Lead.

Location: In-person attendance for all Kenyan candidates at our office.

Responsibilities

Oversee orders to ensure that they are delivered on time and in a professional manner

Proactively check status of fill sites and the status of water available

Train drivers and conductors

Manage drivers to ensure that they are following PowWater protocol

Coordinate with the driver teams to ensure deliveries are done in the shortest time possible whilst maintaining a great overall customer experience

Establish and maintain good rapport with customers by using positive language and anticipating their needs

Use customer insight to propose new ideas on how to improve PowWater and recommend new products/services or make suggestions for improvements by identifying relevant features and benefits

Maintain a positive, empathetic, and professional attitude toward customers at all times giving customers a remarkable experience worth talking about

Minimum Qualifications

1-3 years experience

A

self-starter, able to prioritize and manage multiple assignments, take the initiative, and work independently to a deadline.

A hard worker who is flexible and eager. The promise of growth excites you.

A high degree of proficiency working in a fast-paced, flexible, goal-oriented environment, with the highest level of personal and professional integrity

Considerable knowledge of tools, methods, operations, and materials used in the utility maintenance department.

Excellent organization and time management skills; experience working in high paced environment

Considerable ability to climb ladders, and use tools and objects requiring manual dexterity

Willingness to work long hours

Must be able to work in areas with exposure to various environmental conditions such as dust, dirt, noise, disagreeable odors, and humidity

Required skills and competencies

Determination and self-drive to achieve success

The ability to work with a team, follow instructions, and great understanding of fill sites and the water industry

Bachelor’s degree in a related area is desired but not required

A well-versed communicator at all organizational levels, with strong oral and written skills; required fluency in English and Kiswahili

Strong organization and time management skills, rigorous, analytic and details oriented, creative and innovative thinking

How to Apply

For more information and job application details, see; Corporate Staffing Services Field Operations Assistant Jobs in Kenya

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