Corporate Staffing Services Configuration Analyst Jobs in Kenya

Corporate Staffing Services Configuration Analyst Jobs in Kenya


Job Description

  • We are pleased to announce the vacancy for a Configuration Analyst.

  • In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

  • The Configuration Analysts will be a dedicated individual with payment wallet configuration experience across Credit services.

  • Their central role will be the local implementation of configuration guides and approved changes to support the launch and improvement of new M-Pesa services.

    Responsibilities

  • Responsible for analysing and documenting new requirements for new business services and scenarios

  • Responsible for configuring new services, optimising service parameters for performance and monitoring schedule and testing accordingly on assigned platform

  • Responsible for analysing, documenting and troubleshooting new configurations, leading to reduced service degradation or loss.

  • Responsible for configuring scheduled changes on the assigned service platforms

  • Maintain quality documentation of the changes made on the platform for service introduction, incident resolution or performance improvement.

  • Maintain workflow changes within the system

  • Review and a maintain full understanding of Credit controls in place in all markets

  • Report to MPA and market stakeholders on updates of scenarios, configuration, test results and reports across assigned markets and escalating issues when appropriate

  • Provide knowledge transfer to markets for all M-Pesa and 3rd party configurations performed to broaden knowledge base on execution.

  • Provide training to Market and Vodafone shared service teams on the new services configured, testing results and reports developed.

    How to Apply

  • For more information and job application details, see; Corporate Staffing Services Configuration Analyst Jobs in Kenya


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